The Neighborhood in Rio Rancho is a Medicare-certified nursing home located in Rio Rancho, NM. CMS overall rating: 2 out of 5 stars. Google rating: 4.2 out of 5 from 88 reviews. Accepts both Medicare and Medicaid.

The Neighborhood in Rio Rancho

rio rancho, NMMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

900 Loma Colorado Blvd NE

Rio Rancho, NM

Sandoval County

Service Area

This nursing home is located in Sandoval County and serves residents in the NM area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.97 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 5.26 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 83.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 85.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
88 reviews
Susie J

Susie J

My friend is staying here. It is a very clean place. Everyone is really nice and helpful.

Verified Google review
Miss Lisha Callis

Miss Lisha Callis

So I visited this place and by looking on the outside you would think this was a luxury apartment building. It’s beautiful inside, elevators, dining rooms in the independent living looks like nice restaurant. The food is delicious. The residents that I spoke with in assisted living and skilled living loved it here. The residents in the independent community enjoyed staying there. This is a luxury living for skilled residents and independent residents. It’s not cheap 🤭and they have new staff and management. I went to visit a family friend and I was blown away with how good this facility looks compared to other facilities. I’m from Texas and enjoyed the tour of the place. Thank you Karen, Sharon, Harold, Tequila and therapy staff for everything you do. 🫶🏽

Verified Google review
Gini Hickman

Gini Hickman

Beautiful facility!! Nursing staff was knowledgeable and the marketing person (Tammy?) was helpful and took her time with us. This facility has the nicest bedrooms of any we've seen. Spacious and modern--each with a nice view. Well equipped.

Verified Google review
Paul Erhart

Paul Erhart

Moved my elderly sister-in-law from independent living in Maryland to assisted living at The Neighborhood. She has several health issues requiring medical treatment daily. The facility is modern, clean and quiet. Her studio apartment is a nice size space with large bathroom allowing us to decorate it to make her feel more at home. Her view of the Sandias is stunning. She loves to read on the outdoor patio. The management are great; easy to work with and contact. The staff are professional, well trained, attentive, and fun. They engage my sister and tend to her medical/personal needs. Her medical issues are being well managed/controlled. She is receiving PT/OT and feels it is helping her. The activity calendar gets her engaged and stimulated. She routinely leaves during our visits to participate in some event. Every time we visit her, she tells us how happy she is there. She enjoys dining and said she has to limit her choices because she feels like she's eating too much, i.e. the food must be good! The reason for moving her was to find a facility that could meet her needs, keep her clean/comfortable and happy. We researched and visited many facilities in the ABQ metro area. The Neighborhood in Rio Rancho is by far the best we've seen and we are really glad we helped our sister move there. We highly recommend The Neighborhood in Rio Rancho.

Verified Google review
Chris Hernandez

Chris Hernandez

Staff here is amazing!!! Took great care of my mother in law while she was in hospice. Literally treated her like a part of their family. Treated us just as good with care and concern and understanding. Very homely facility, doesn't make you feel like a hospital or nursing home. Place is spotless,food is delicious and views are beautiful. Again, the staff here truly wants to be there and want to do their job well!!!!

Verified Google review

Reviews from Google Places for The Neighborhood in Rio Rancho. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.