Sunset Villa Healthcare is a Medicare-certified nursing home located in Roswell, NM. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 44 reviews. Accepts both Medicare and Medicaid.

Sunset Villa Healthcare

roswell, NMMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1515 South Sunset Avenue

Roswell, NM

Chaves County

Service Area

This nursing home is located in Chaves County and serves residents in the NM area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

OPCO SKILLED MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.80 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.71 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 62.5% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 62.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.4
44 reviews
Kim Ryan

Kim Ryan

I recently had the pleasure of visiting Sunset Villa, and I can’t express enough how impressed I was with the care and environment. The staff is incredibly warm and attentive, making every resident feel valued and loved. The facilities are well-maintained, and the activities offered are engaging and tailored to the residents’ interests. It’s clear that they prioritize both physical and emotional well-being, creating a supportive community atmosphere. I highly recommend Sunset Villa to anyone looking for a safe and caring place for their loved ones. Thank you for all that you do!

Verified Google review
Irene Diaz

Irene Diaz

I really like this facility. It has great resident services and all the staff is very respectful and awesome

Verified Google review
Robert

Robert

This place failed to take care of my dad, get him any treatment for an infection he had for over a month. He ended up falling alot and becoming unresponsive, sepsis, bladder infection, seizures and uti that is contagious, ESLB. He is having a really hard time recovering. Does not walk, doesnt eat much and is having to have aggressive therapy now.

Verified Google review
nancy albright

nancy albright

***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat. Update-Amanda the Admin today June 11, 2025 gives me ma fathers belongings. All clothes gone $300 worth and she gives a checklist that I did not do she says her staff did without me and i never approved. DO NOT ENTRUST THE LIFE OF YOUR LOVED ONE WITH AN ADMIN THAT LET ALL THESE THINGS HAPPEN. Original review ***(Neglect, Disregard on all levels, Falls, incompetence of Nursing Staff and Drs to Treat)*** Do not send your loved one here. My father for a month and a half was not treated for a UTI when they promised they would over and over again. He had many falls here. I was not told that a roomemate put his hand on my dad out of frustration to my dad. My dad ended up seizing unresponsive and sepsis on the 27th of June due to never being treated. He is not the same still and having a hard time recovering. He was dehydrated and malnourished as well the hospital said. He also had a fall the morning of the incident and I was not told. They throw their clothes away if soiled. That happened more than once. I was told by staff that the Admin would reimburse. Admin now wont due to a checklist that I cant even remember was filled out. When my dad checked in I wasnt there.

Verified Google review
Albert Vargas

Albert Vargas

I was at this beautiful facility very briefly today. The first thing that struck me was their check-in process that was quite sophisticated. Second, was how approachable the administrator was and how pleasant she was. I can only assume from what I observed that the care is exceptional here.

Verified Google review

Reviews from Google Places for Sunset Villa Healthcare. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.