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kimberly rivera

Definitely recommend for anyone needing a Skilled Nursing Facility. The staff was amazing from the receptionist, CNAs, RNs and non clinical staff. Everyone treated my mom with respect. Catered to her needs made sure the 21 days spent in there were smooth sailing. Helped her gain her mobility and most of all gave her INDEPENDENCE back!! Will forever be grateful for everyone here. If we ever need a SNF again will absolutely be choosing Casa Real. The facility was clean and we'll maintained. Definitely happy with the care!

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Cynthia D

My experience at Casa Real was horrible. The place is filthy, black mold growing in the tiles in the shower, the food is horrible and not nutritional, there isn’t enough staff to help the number of patients i.e. getting showers getting their meds on time and the list goes on and on. If you love yourself or you’re looking to put your loved one in a place like this, don’t do it! Also, Genesis, I will not return any comments to you. When you should’ve helped me it when I was in that awful place.

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Kate Lopez

"One of the worst places in New Mexico" this is what a resident told me as I discharged my dad today. The very few that do their best here thank you. All I have to say is do not take your loved ones here.

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alex e.

I would not recommend this facility. I toured the facility about a month ago. Arlene was a sweetheart — she was the uplifting part of the experience. Unfortunately, Admissions was cold. I got the distinct impression they weren’t interested in helping. It turns out we may have avoided a serious situation. In the weeks since, I’ve heard from multiple trusted professionals in the community that concerns about elder abuse and neglect persist at this facility. I’m very grateful we decided not to move forward.

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Judy Shezatechie

Terrible place. They didn’t deliver on their services or amenities in long term memory care. Their ideal patient is one that is constantly sedated so they’re not a bother. They often use Quetiapine (Seroquel, not FDA approved and has a high mortality rate) to keep patients sedated. They appear under staffed and don’t know how to engage or provide cognitive therapy. Meanwhile, staffs sits around on their phones. I do acknowledge a few nurse aids are very kind and informative. This place receives citations and has a history of wrongful deaths. Read the New Mexican. They just filed bankruptcy again this year. Their daily costs that they charge Medicaid are more expensive than some local memory care facilities that require out-of-pocket paying. Terrible place.