CAPSTONE CENTER FOR REHABILITATION AND NURSING is a Medicare-certified nursing home located in AMSTERDAM, NY. CMS overall rating: 1 out of 5 stars. Google rating: 3.9 out of 5 from 103 reviews. Accepts both Medicare and Medicaid.

CAPSTONE CENTER FOR REHABILITATION AND NURSING

amsterdam, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

302 SWART HILL ROAD

AMSTERDAM, NY

Montgomery County

Service Area

This nursing home is located in Montgomery County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

UPSTATE SERVICES GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.46 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.20 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 41.2% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.6% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
103 reviews
SuzanneJustin Connolly

SuzanneJustin Connolly

Visited a friend from church. The staff were all pleasant and helpful. My friend was up in a wheelchair in front of the tv with a group of other residents, many of whom were also very friendly.

Verified Google review
Linda Huelle

Linda Huelle

i was a resident here from dec 2 until jan 8. the nursing staff is the only part of this place that is good. all "care givers", rehab, can's, RN, LPN. the major problem is in order to rehab correctly, to gain energy you need to have nourishment and the food in inedible. it's thrown together using imitation eggs, they do not understand how to make toast, pancakes are hockey pucks and all of the food is either without spices or over loaded with salt. their coffee is totally disgusting. they are constantly out of supplies, no tea bags, no tissue and then the ice machine. we're taking meds with warm tap water. the admin needs to spend just a little on buying one. the toilet in my room was crooked making it very uncomfortable to sit on and i asked 5 times to please undo the bolts, straighten it up but it was ignored. the good shower the only one that has a spot to sit on to get dressed somebody broke the shower head, not fixed 2 weeks. i could keep going but this place needs a revamp with the owners. again the nursing care is the best, the rest not so awesome. 1 star just for the nurses.

Verified Google review
lydia gaetano

lydia gaetano

This is the 3rd memory care facility my mother in law has been in and it is by far the best! It is clean, clean clean! It is beautifully decorated, bright and happy. The staff have been so friendly and helpful! Always ready to answer questions and quick to call back. Whether it’s the nurse manager, the social worker, the activities director, the financial director, or the laundry director, each and every one has been attentive and helpful. The nurses, techs, and housekeeping staff are always quick with a smile and friendly hello. I’ve seen them interact with multiple residents without them knowing and they have always been kind and helpful which can be challenging with those who constantly need redirection. The setting is a tranquil rural scene. I am beyond impressed and so happy that in what is not an ideal situation (having one’s family in need of care) they have made us feel very happy and grateful for the excellent care!

Verified Google review
Cassidy Lucas

Cassidy Lucas

Capstone is like no other, they treat their residents as if they are family. Jessica administrator, Gabby Director of nursing and all of the staff put their heart and soul into making the building a loving and healing environment for the patients.

Verified Google review
Donna Bell

Donna Bell

I would recommend the facility to friends and family members. I loved the activities department, it kills the time and keeps people active and engaged with the community- Morgan, Bonnie, and Jada were all a great team. Jaylyn was friendly and helpful outgoing. The energy in that department is excellent. Social Services with Amy and Autumn were helpful and knowledgeable about the needs. Food some days could be better. Megan is great in nursing they always know when I could use a pick me up. I wish I could know all the names, activities sometimes get in the way of Therapy, but I truly think it's phenomenal. They know your limitations, if you can't do it, they let you rest but they push you and encourage you to keep going! These are excellent aids- Brandi, Gloria, Vicky, Michelle but they moved her to the third floor. :( Shaya Mekenzie was great too. Desta too. Jess (Yesiena) Samara ! WE love you Matt! Customer Service - from Maria and Donna - If I ever had to go back to a nursing home, I would choose Capstone again- and I already told my daughter.

Verified Google review

Reviews from Google Places for CAPSTONE CENTER FOR REHABILITATION AND NURSING. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.