CASA PROMESA is a Medicare-certified nursing home located in BRONX, NY. CMS overall rating: 2 out of 5 stars. Google rating: 2.8 out of 5 from 23 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Bronx County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I must admit, after reading some of the reviews, I did not want to attend Casa Promesa. But, I am so grateful that I did. When I arrived, I could not walk and was losing faith that I ever would. The physical therapy team greeted me on my first day and two months later I am leaving with a walker and new found hope. Along with the physical therapy, there was daily and weekly activities to participate and interact with the other residents. The place was always well maintained and clean. There is a cafeteria offering three meals a days and a variety of foods. The nursing staff is attentive and caring. I am so blessed to have spent my time at Casa Promesa healing, growing and learning how to walk again. Please don't hesitate in making a decision to come.
I'm standing here over 20 mins and the lady with the dark hair and glasses at the front desk doesn't know how to use a computer, is eating at her desk and taking to relatives on the phone. I requested an appointment to come back as I may have mouth cancer and she doesn't understand a simple request. Theyhave a smoke detector on low battery making a loud sound and the door is wide open. So unprofessional and I'm changing doctors, I've had enough. It a hole in the wall, you can't even call to make appointments because their number doesn't work. I have the patience of a saint and have overlooked many red flags about this place and this is the final straw.
Casa promesa has offered me a safe place to be and Medically I get all the care. The staff from administration ,social service recreation, dietitian and nursing have give me all the support I need it.
Casa Promesa help me to be a better person. I get support from every staff from administration, social service and specially nursing. Medical department makes sure I get the right treatment and I feel free to approached the staff for any concerns. We go on trip that help us with our self stem and mental stimulation. We also have the coping skill groups that helps us with our substance abuse.
Casa Promesa was the first place that gave me a chance. I was able to stay in environment where I got cleaned from, drugs and alcohol. there is always room for improvement. You have to want change .
Reviews from Google Places for CASA PROMESA. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.