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Melvalyn Quinones

It has taken me some time to write this review, but I feel it is important for people to know what happened, especially because we trust nursing homes with the lives of our loved ones. Last year, my mother was admitted to this facility for rehabilitation after suffering several strokes that left her unable to walk or speak. What she experienced there was neglectful, disrespectful, and ultimately contributed to her death less than 30 days after being discharged. Despite knowing she had a bedsore, staff only changed her diaper twice a day. She was given something to drink only when medications were passed out, leaving her dehydrated for long periods of time. She couldn’t speak to ask for water, and every time I visited, she cried from thirst and from not being cared for properly. Her bedsore became severely infected, and she passed away shortly after leaving this facility. The staffing level was clearly inadequate for the number of patients they accepted. Many staff members did not speak Spanish, yet they accepted Spanish-speaking patients and even told them to “speak English.” I personally witnessed nurses being rude to patients—making comments like “you want to die?” when someone didn’t want to take a medication, or complaining that they “don’t get paid enough” to do their jobs. If someone dislikes their job that much, they should not be working with vulnerable people. One staff member in particular, Daisy (if that is her name), was consistently unkind and unprofessional. She would even tell Spanish-speaking patients not to speak Spanish. My mother, who could no longer speak, was completely defenseless in this environment. I visited every day and personally washed and changed her because staff wouldn’t do it when I wasn’t there. Her roommate told me that my mother cried all night and that the nurse would simply close the door instead of helping her. My mother was only 65—a retired special education teacher—deserving of dignity and proper care. Instead, she was treated with neglect and disrespect. This place repeatedly said they had “too many patients” to focus on one person. That alone speaks volumes. Please do your research before placing your loved one here, especially if they are Hispanic or have limited ability to communicate. Many of the workers clearly do not want to be there, and they are not shy about saying so. This facility failed my mother, and it is heartbreaking to know how differently things could have been if she had received basic, compassionate care.

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Olivia S.

Morris Park Rehab and Nursing is Very Clean,, and Welcoming°°°The Staff was courteous and caring. I Watch them patiently feed my family member who is not able to feed herself!! She is in Good and Capable hands!!!!!

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Wanda M-R

I have been here for 5 days now… And I’m not happy here… The nurses and the ails are very good and kind… They try to help you in any way they can… Day time is better… The food not so good… I let them know I can’t eat seafood and that’s what they were giving me !! I can’t eat spicy food and for a few days I was given spicy food… I’m going to stay here a little longer and if it doesn’t change I’ll be putting a transfer soon… God Bless Wanda

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Me

My friends mom is here right now. It's horrible. She is left to sit in her own feces and urine, her call bell being ignored for hours at a time. She cannot walk on her own which is why she was sent here, so obviously she cannot make it to the bathroom on her own. Not only do they refuse to help her to the bathroom, but refuse to clean her up when she cannot hold it anymore. When asked why they have just left her like this, the nurses cite they have a schedule and have to wait until it's her turn. This is inhumane. It is elder abuse and it will be reported. I am disgusted with the lack of compassion and regard by the staff here. Do better!!

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Rynn

Unfortunately as far up as some of the head nurses won’t help you even if they could, simply because they don’t like you. It’s easy to be misunderstood here in a number of ways. Mental health does not seem to be taken seriously by some staff members (including head nurses like I’d mentioned before). Many nurses in general seem to look down upon the residents here, there are certain members of the staff with little regard as to how they treat residents. While at the same time getting upset if you respond to or point out their negative behavior. Yes there may be a way to get things sorted eventually but that is reliant on reaching above those causing issues for you. I mention this so you’ll know that every day here is a struggle for some reason or another. If you or a loved is in need of care and or is at this facility, kindly look into other options as it may likely be a better situation over all. Ps. Their site is no longer indicative of what they are anymore, the main difference being that there is certainly more of an emphasis on nursing than there is rehabilitation. Regardless, for all means of care I hope that you (have / will) found a better place or if (you / loved) one are here, that you’ve had an easier time of it than I have.