THE PLAZA REHAB AND NURSING CENTER is a Medicare-certified nursing home located in BRONX, NY. CMS overall rating: 5 out of 5 stars. Google rating: 4.2 out of 5 from 1046 reviews. Accepts both Medicare and Medicaid.

THE PLAZA REHAB AND NURSING CENTER

bronx, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Partnership

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

100 WEST KINGSBRIDGE ROAD

BRONX, NY

Bronx County

Service Area

This nursing home is located in Bronx County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

CITADEL CARE CENTERS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.75 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.85 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 42.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 37.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.2
1046 reviews
Vinnie Olivieri

Vinnie Olivieri

Let's start with the food. Disgusting. I wouldn't feed my dog the food. Everything about the food is awful. Always late and always cold. I hant seen a apple or banana. As of staff. Most are great but the ones who are not your regular CNA are nasty and rude. Also I've never thought I see the day that a facility doesn't have ESPN. That's a travesty. No bread no butter no condiments. You guys don't make enough money? Update on food. Still the same all talk no action. I just had something they called bake ziti and the garlic bread was a hot dog bun. Really. No effort what's so ever. Peoples find another home for your family members if you love them. Also a medical update coming soon, trust me it's going to be a doozy. Also if it wasn't for Shante, Olga, Madonna, Joseph, Issa, Jerone. Life would be very difficult. They are the reason you even get a star because they are the stars.

Verified Google review
Mairim Melecio-Vazquez

Mairim Melecio-Vazquez

If I could give this place 0 stars I would. I have a family member here and the lack of attention and help toward my family member is saddening. My family member has dementia and is there for PT rehab as it has gotten difficult for her to get out of bed. For the first few days she was there she was basically left in bed the whole time. She does PT maybe once a day if she’s lucky for 30mins and then they put her back in her bed until the next time she has PT. I’m not expert but For a person with Dementia and rigidity issues not sure this is not the right approach. She was moved from floor to floor because they didn’t get it right the first time and then didn’t convey that there wasn’t beds available to the family until the family persisted with asking. There were no papers signed upon admission and the room, bed area were dirty. The conditions were deplorable. I do not want any family here for any reason. The pictures online are not like anything what I saw. The other floors maybe nice but the one my family member was in smelled like urine and was dirty. Not to mention not enough staffing to ensure proper safety for those that reside there either long term/short term. we fear for our family members safety. We are looking to have our family member transferred. UPDATE 12/2025: they were taken to the Hospital for a post op for surgery and she was found to have a terrible diaper rash as well as horrible bed sores! Not even within 24hrs of being admitted to ER, because their condition got worse at The Plaza, they boxed all her things in her room without informing the family and put it in storage. They didn’t waste anytime! Not having family member going back. Never recommending it. ABSOLUTELY DEPLORABLE. Understaffed and completely unacceptable.

Verified Google review
Elsa Quintana

Elsa Quintana

We are on a good visit to them, and the timing is good. But the way had to clean the hallway and the bathroom. I don't want to get you caught up in other people's illnesses. I think is true. Thank you for your understanding so please take care with other people's Wishing you a merry Christmas and a happy New Year to all of you. Have a good night!

Verified Google review
Graciela Pincay

Graciela Pincay

My husband's was extremly happy with the services provided. He was on the unit West 4, the nurses, CNA'S and all the staff gave him the best services. This his second time at The PLaza and I won't hesistate to bring him again.

Verified Google review
Frazier.leach@gmail.com Leach

Frazier.leach@gmail.com Leach

I recently had on opportunity to visit the The Plaza Rehab a d Nuring Center. While visiting with my dad I was really impressed with the facility and the staff. The facility was very clean my dad was placed in a private room per our request. The staff was nice ans very informative especially charge nurse William on the 4thw and we were also pressured with the social worker Sheldie Wade. My were experience has been great this far working with this team. They have made this time comfortable for us knowing that I'm miles away from my dad while he recovers. I would recommend this facility to the next family that has to make a decision about a love one's care.

Verified Google review

Reviews from Google Places for THE PLAZA REHAB AND NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.