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Price P.

My mother spent seven months at Atrium Center for Rehabilitation and Nursing in Canarsie, and I cannot praise the care she received there enough. The facility's commitment to her well-being was exceptional and evident in every aspect of her stay. The staff kept me informed through regular monthly care calls, during which they provided detailed updates on my mother's general health, and dietary progress, ect. These conversations also gave me the opportunity to speak directly with specialists and ask questions about her care. Beyond these scheduled calls, the team proactively reached out whenever any changes occurred with my mother's condition, ensuring I always had current information. The quality of care was outstanding. I am deeply grateful to the entire staff who devoted themselves to my mother's recovery during those many months. While I can only recall a few names at the moment, everyone who participated in her care deserves my heartfelt thanks for their dedication and compassion. Ms Clara – God sent. Mr Shlomi concierge service Ms Latia social worker Ms Pierre Social Worker Ms Prince 5th Floor head nurse Ms Joseph 5th Floor

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Shana Love

I am a full-time employee with New York State OPWDD, supporting people with developmental disabilities, and I was truly impressed with this facility. Even though it’s located in Brooklyn, not far from East New York, it felt like I stepped into a completely different place — almost like being in L.A. The customer service was phenomenal, the staff were pleasant, and the individuals were free to move around while still being properly monitored. It never felt anything like a prison. I was genuinely impressed.

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Malcolm Crawford

Families Beware — This Facility’s Administration and Care Are Deeply Concerning Everything starts with the administration, and that’s where all the problems begin. The administration shows zero respect for families and will strip away your rights if your loved one becomes a long-term care patient. What may begin as a cooperative relationship quickly turns into control and intimidation — they’ll involve lawyers without notice, petition for guardianship, and completely shut families out of decisions. Steven Rubenstein, who oversees the administration department, is the worst person to be in charge. He shows no empathy, no compassion, and no professionalism toward families. His manner is cold, dismissive, and outright rude. The social work department seems afraid to speak up. They often say they “don’t get involved in family dynamics,” which leaves families alone to deal with serious issues. Their silence enables mistreatment and neglect. To make matters worse, one of the staff members personally reached out to me to express concern that my mother-in-law is being neglected. According to that staff member, she doesn’t receive proper treatment, her laundry is not being done, and she’s often ignored. When even an employee feels the need to speak out, that is a major red flag about what’s happening inside this facility. This place is not about care — it’s about money, money, money. Families are treated like a nuisance, and patients are treated like numbers. Please, if you love your family member, do not place them here. Protect your rights, protect your loved one, and look elsewhere for real care and compassion.

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Claudine Corbanese

I was at the Atrium for 3 weeks and my stay there was made very comfortable and worthwhile by all the staff. Physical therapists Kathleen and Tanika, with both patience and encouragement, did an outstanding job making me stronger and ready to go home. The staff on the floor were all hardworking and gentle, doing all their tasks with care and dedication. I highly recommend Atrium.

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Lara Co

They must pay people to review this place and give it a five-star rating. My mom came here for help with walking around after having medical issues. I'll start with the good. The rehabilitation staff is wonderful. They are a God-sent. They are kind, helpful, and supportive. There are some wonderful staff members, but many of the other staff members act as if they don't want to work. They treat the patients here like they are inconveniencing them. I was visiting my mother. Since she's here for physical therapy, they are supposed to have her in her wheelchair by 10:00 am. They didn't have her in the wheelchair until 1:00 pm. Then after that, they knew she had diarrhea for two days. They haven't given her a single thing for it. That is common sense! Your potassium can go low, and it can affect your heart. Since she has a heart condition, that is something that needs to be avoided. The way the staff, particular some of the aids suck their teeth, gossip in the hallway, and act like it's not their job to take care of the patients here is disturbing. The male aid on the floor is helpful. However, most of the staff is unprofessional. I would NEVER recommend this place to anyone. Not a single soul! You have a few good ones here but the mean ones make you feel like you are in a prison. If you love your family, don't send them here. **Update as of June 25th, 2025** I still stand by my review. However, I will say the concierge is a stand-up guy. He is a gem! There are some good aides but my review still stands because there are too many different ones. The rehabilitation center is top-notch. They are very professional, supportive, and they do not give up on their patients. if the aids attitudes, as well as the attitude of the transportation department can change, this could truly be a 5-star place. I was actually certified home health aid for over five years. I know the difference between quality care and those who do their job without care. My review comes from someone with that type of experience as well as what I’ve seen as a person visiting someone who stays there. So, I stand by my review.