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nicca louis

I brought clothes to my mother 2 weeks ago and for whatever reason my mother still hasn't received it. I keep getting the run around while my mom is wearing other patients clothes or the same dirty clothes every time I go see her. (4x this week). It is frustrating entrusting them with her care and no real regard has been taken. I can't wait to get her out! Filing a complaint asap. If you care for your loved ones do not bring them here! They are treated worse than prisoners!

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Maralin Tirado

My name is Maralin Tirado and I’ve been at your facility since 3/14. The ambience, all the workers from the cleaning experts to the nurses, to the nurses aid are fabulous and beautifully trained. They’ve made me feel so welcomed and safe and “I APPRECIATE YOU ALL”. I wish I would’ve known about this place before I went to a horrible place with the saddest experience. My whole room is cleaned from top to bottom every day and my bed is made every day. “THANK YOU”…. May God bless you all, you guys are a perfect 10!!!💯💯💯💯💯FOR THE RECORD ALL YOUR EMPLOYEES ON THE 2nd floor DESERVE A RAISE FOR THE EXCELLENT AND ON GOING CARE AND BEYOND THAT THEY PROVIDE TO YOUR RESIDENTS!!!💯💯💯💯💯

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michellee holley

My nana was placed here from a hospital and it was non working toilets, water bugs and roaches on the ceiling. She stayed for 4 days and after that she walked out. Absolutely disgusting place. The beds are cots too.

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Cinthya Hurtado

My grandma was at this rehab center from January to May after a leg amputation due to bad blood circulation. Since this was our first time admitting anyone from our family to rehab we just disregarded the reviews since we needed my grandma to go somewhere. This facility wasn’t that bad and most of the staff were nice but the food was nooottt good. See the photos, this was a daily reoccurrence with her meals and when speaking with the dietician he would just say she needs carbohydrates for since she needs to gain muscles. You can be the judge of the meals. I also disliked we would never get updates after medical visits, I would have to call the social worker to request the nurse manager to provide the after visit summary. Yes, they do take the patients to doctor appointments but many times they would be missed or “rescheduled by the clinic” (not true) unless we were on top of it. My grandma only speaks Spanish and there were very limited resources, only few staff members spoke Spanish and the ones that didn’t would not use interpreters they only used certain words in spanish making my grandma very frustrated. The staff member that help my grandma so much was Monica.

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Gina Davis

Today I had a visit with my cousin 2nd floor room 217. Room was clean and her bed was also. I had a long conversation with one of the nurses and she was wonderful. Thank you. My issue is with the front desk security, he never got off his personal phone to assist anyone, he gave me the book with all the patients name & rooms to look for what room my family was in. So UNPROFESSIONAL. The lighting in the nursing home is dull it really turns a person off also it smells really bad. Such a gloomy place. How can someone get well with an environment like that.