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R Cox

My 88 year old grandmother had a wonderful stay and well taken care of when she stayed at the Phoenix for 2 months (Nov to Dec 2025). The facility care team were very friendly and knowledgeable. The discharge process went smoothly with the help Cathy and Brenda was a great on helping to extend her stay due to insurance issues. I would definitely will send her there again in the future if needed. Thank you the Phoenix for all the support and caring for my grandmother.

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Marina Brito

I had a good experience at the Phoenix Rehab. I was there for a month for rehabilitation after having hip surgery. The aides were very attentive and provided me with the best care everyday. Nurses and staff were wonderful. The lunch in the cafeteria was delicious. The holidays were also beautifully celebrated. Every holiday was recognized. The Phoenix Rehab was great.

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Darri M

The facility is short-staffed, which makes it hard for even the good staff to do their jobs properly. The care and cleanliness were not up to standard, and it feels more like a nursing center than a rehab facility. My family member only got one hour of physical therapy a day, five days a week, which is far from enough. They were dropped off at the hospital next door for a scan that took three days. Items were taken from their room without notice—we’re still waiting to be reimbursed for a thermal cup. Even after discharge, home care hasn’t been arranged after more than 48 hours. The care team will often pacify you verbally, but nothing changes—document everything and email everything. Overall, this place falls far short of what’s needed for proper rehab.

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Angelica Plummer

I genuinely had a good and favorable experience at Phoenix Rehabilitation. The service and staff are a cut above the rest. They listen to their residents and show attentive, caring help and social support. Visitors are welcome and accommodated in caring for their lived ones. Consistent presence and follow through from doctors and staff in Leadership, Concierge Orin and nurses, personal care staff, wonderful Physical and occupational therapy very professional, knowledgeable and encouraging. House keeping Brandon and the lovely lady. I am very satisfied with my stay and can return to work. They really are my favorites. Blessings and continued Success Phoenix Sincerely Angelica

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Jean Marie Orisier

Last weekend, i had the opportunity to visit Phoenix, a nursing home and rehab center, and it was a very insightful experience. I observed a caring environment where patients received personalized attention, supported by a dedicated nursing staff focused on the comfort and well being of the residents. During my visit, i had the chance to engage with nurse Gourdet, very knowledgeable young nurse. I asked her for the list of the medications of my mother-in-law. and i was truly impressed when she promptly verified whether my name was listed as an EC for the patient. After confirming that wife's name was on file, she quickly printed and handed us the document. Miss Gourdet, i was really impressed by your professionalism and efficiency. Moreover, i have to say that i was also impressed by the environment and the security guards that welcomed me on the ground floor. From the entrance to the 6th floor where i visited, the facility was clean, neat and well-lighted. Overall, phoenix left me a very positive impression of the exceptional quality of care provided at the facility. Thanks Phoenix!