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Carol Johnson

Highpoint is an excellent facility. Caring very well for my brother with Alzheimers. So many places did not want to accept him in a 50 mile radius of Buffalo. We we so Blessed to have and be accepted for my brother's care. The social workers, and all the staff has went way beyond what was expected to get the services needed to keep my brother in a safe environment that was so needed. Highpoint was when he needed and they were truly a Blessing for my brother and family.

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jon hart

My mother and father in laws were both in HighPointe. The care they received was excellent. The staff was very caring and compassionate. The medical team was amazing and the facility is beautiful! Thank you for giving my family peace of mind!

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Fubarn01

My brother was in the facility for a few weeks before passing. He raved about the food being pretty good so that's a plus, 5 stars for him and his food. Trying to reach someone there is another thing. I am in the process of trying to find out how to collect his belongings while being 5 hours away. Not an easy task. Their facility is hard to reach and when I did get through I was passed from one number to the next. Nobody seemed to be able to help. Then the woman got nasty with me when I called the first number and explained I was passed to the wrong place. She told me not to get snippy with her. Then I cried and she told me to call back when I could compose myself. I've never been spoken to like that from somebody in her position in my entire life. She continued to cut me off when I tried to talk. I worked in customer service call centers and if anybody ever spoke to someone like that they would be fired. They must be hard up for help if they have to have someone like this woman work the phones.

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Brian Farmer

I could not say enough to convey the awesome treatment my mother in law received here. The care provided, and the caring of employees was amazing. This is the second facility we used and the difference was simply amazing. The entire staff was amazing, attentive, and caring.

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Kim Day

My mother has been to several rehab facilities over the last 20 years for various ailments / post-ops. Highpointe has 100% surpassed all of them by a LOT! Absolutely wonderful quality of care!! I have always felt that my mom is safe here and surrounded by patient, kind people who provide much more socialization, care, activities and scenery than previous facilities. The rehab program is wonderful and the nurses are attentive to patient and family needs/concerns. My family has felt welcomed by all every single time we are there. I only have great things to say ❤️