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Bogey

As somebody already said in here, If it were possible to give it a zero star , I would. I have a friend who's currently in there.\nAnd the care that she is receiving is just absolutely barbaric and absurd. I don't know how these people sleep with themselves at night.But I hope they realized that their judgment they will come. The food is always cold and terrible if you get any. Apparently , the portions are quite small and selective. Rooms are never cleaned. Patience asking for help , waiting for hours upon hours for anybody. My friend has been waiting literally for 3 days for a Band-Aid. She has a wound that keeps bleeding.Won't stop and no way to stop it because they won't give her anything to use. The lack of food has made her go under a hundred pounds. If family members have things door dashed for them, they never arrived to them before.The items are well cold and they refuse to warm them up. It will take the family member who ordered it to spark fire under somebody to bring it to the patient. You are treated less than human here , pretty much like cattle , maybe not cattle might be treated better. I would not recommend this place to anybody , not even my worst enemy. What I am truly surprised about is this place has not been shut down. I don't know if somebody's paying somebody under-the-table or what's going on?Or if it's just truly being ignored and neglected , but this place , should be seriously investigated for abuse and fraud. May the Lord have mercy on the people that are stuck there with no where else to go. I hope the owner and the worker's realize that God is always watching even when somebody else doesn't see. And that judgment day will come for all. May they do better in their future , for they people that they are being paid to care for.

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Rey Santiago

Money is there first prioritykeep that in mind. Real health, true empathy, customer service, detailed care, sanitation and overall wellness are not there priority for your loved ones. If you truly care for your loved one, do yourself a favor and stay away from this hell whole. Blessings to the few that truly try, which I can count with a hand ✋️.

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Janet Perez

My husband is in this facility as I post this . The food is terrible, and the help is very slow. Not only that, almost all of his clothing has disappeared, no underwear to wear now he has to use a diaper they give him. Also other clothing and nobody knows where they went they went to the laundry and never made it back to his room.Not much pt given only a short time , at least he walks by himself. I'm sorry he was moved there. He is very unhappy, he's just biding his time till he gets home .

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Barbara Martinez

My brother is happy, comfortable and safe at Safire Southtowns. Caring, friendly staff. The facility is clean and doesn’t smell like some places he has lived at. He has a comfortable home with people who care and many many friends. I believe of all the places he’s lived at I think he finally found his happy place. They care, it’s clean and he’s happy. 😊

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Stripe_Dots

Absolutely horrible for anyone to have a loved one. We've had to call the police and ambulance several times to the facility because they refuse to help my mother. They took her phone from her when she called the cops to help her because they left her on the floor for hours on end after falling. Her room is constantly a mess and left horribly disgusting. As well as stealing and taking personal food out of her personal closet and refusing to give her basic three meals, because she has these side meals. But they steal them from her? The staff had committed actual crimes against her and leave her stuck in her used diapers for hours on end. The care is horrible, the staff is even worse and like to abuse their patients because of some weird power trip.