L

lois kenyon

My brother William Lehning had good care for the many years he was at Terrace View. Nurse Care meetings allowed me to be a big part of his care. The staff on Erie Basin Marina along with his social Worker, Marie, were kind and considerate of Bill. Carol RN was always pleasant and knowledgeable regarding his care. All the other staff LPN's, dietary, nurses aids he considered them as his friends and partakers in his meds and care. I was always called with questions or concerns. Bill died here knowing he was there with his EBM family. Thank you for his care. You will not be forgotten. Lois Kenyon-sister

D

Dianna Laraiso

Every negative statement made on here that I have read is completely factual! This place is FILTHY, the "meals" are a joke! There is not enough food to sustain a child, let alone an adult who is recovering from illness or injury and desperately needs proper nutrition. There is little to no schedule and it's even difficult to get a bottle of water. The attentiveness of the staff is lacking to say the least with a very, VERY small exception. My heart aches for the individuals who have no one to advocate for them and are not able to do so for themselves!! This is DEFINITELY NOT the place to send anyone you care about!

C

Cindi Wells-Marrelli

My mom wasn’t even in there 10 hours and she fell after being transported over there from Ecmc. She was in there cause she had a fractured neck and then this happened 10 hours and she falls now she’s been there a full week and a half and she’s fallen three times …!! What the hell are the employees doing in this place that they can’t watch a 90 year-old woman? It’s time to have this place investigated ..!! ASAP FAFO WITH MY MOM ..!! I’ll be calling in the morning One week a you ppl have called me 3 times in the middle of the night because she has fallen…!!! I didn’t even know that the people who work there are sleeping on the JOB .. while they’re supposed to be working..!!

L

Linda Hall

I must say I got good care. The physical therapists were Superb. It is true that some of the nurses are “full of themselves”, lie to you, and are lazy.

R

Richard Prebis

I was in ECMC rehab rehabilitation for four months and what a beautiful place. Then they sent me to Terrace view that was a complete nightmare. At night, the young nurses and assistance would run around screaming like maniacs and they would let patients come out of their rooms and run around yelling Chasin each other the heavy set head nurse that works overnight is probably one of the worst people I’ve ever met. I only gave it one star because they won’t let you give zero.