GARDEN GATE HEALTH CARE FACILITY is a Medicare-certified nursing home located in CHEEKTOWAGA, NY. CMS overall rating: 2 out of 5 stars. Google rating: 3.0 out of 5 from 133 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Erie County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
β Below average
β Below average
β At average
THE MCGUIRE GROUP
Part of a multi-facility healthcare organization
β Below average (higher is better)
β Above average (higher is better)
β Above average (lower is better)
β Above average (lower is better)
I was at Garden Gate for 3 1/2 months in 2023 due to a blood clot in my right leg resulting in a fasciotomy and several surgeries after that. The food was horrible (thankfully, having a flip phone, I found an Asian place that could deliver without a smart phone app). I received 3 or 4 showers my entire time there; I was told that there wasn't enough staff to give showers every week. So, I had to give myself sponge baths everyday. Many of the long-term residents there were probably not even capable of that, and the smell in the hallways confirmed that. Most of the nurses were decent and some of the aids were okay, but some should not have been in the health care profession. I was given a room meant to monitor heart patients as it was their only open room and well, money talks. After a month certain people started pressuring me to change rooms. As I had gotten lucky in that it was a single occupant room and after I had acclimated myself to this little living space/prison, I refused. Eventually, I compromised and told them if they got a heart patient I would then switch, which thankfully never happened. More fun stuff included my next door neighbor (I still had to share a bathroom) clogging our toilet filling half of my room with toilet bowl water. Another time, I had a flying ant invasion in my room around 3 am; myself and an aid fought them for an hour!!! Still, a few stragglers remained and kept landing on my bed - I didn't get to sleep until 6 am. I have nothing but praise for the physical therapy staff, especially Tim and Lisa and my night nurse for part of the week, Kelly, was an angel and the aid working with her (whose name I forget) was also very good. If I ever have to reside in a place like Garden Gate long-term, I might just end it right there and then.
My aunt is there. She arrived very upset and was not the easiest patient. She since has become long term and her issues have progressed but she is doing well accepting her stay. Every single staff member that has cared for her and interacted with me has been wonderful! They show great concern, care and respect for Dorothy and have been wonderful with me too! Initially I was concerned because of the age of the place and wondered about staffing in nursing homes in general. I can tell you now that I rest well knowing that Dorothy is well cared for and her doctors, nurse practitioners,aides, nurses, maintenance staff have been fantastic!. Bravo unit A and thank you!
While I enjoy getting to take part in The Garden Gate Holiday show, there are a few improvements that I think will help for any upcoming events. 1. Signage. There was no indication that a Craft show was anywhere within the radius of the facility. A few weeks ahead of the event some lawn signs would attract the attention of people to save the date. Also, with the traffic on Union Rd, a sign OUT FRONT would invite people in. 2. Letting residents AND their families know they are encouraged to participate. To buy from vendors for any gifts that they'd like to purchase for family members, or for themselves, as WE ARE their shopping experience, being they have limited ability to go to the mall etc. 3. Too many vendors make wheelchair accesibilty near impossible. And safety issues as well. 4. Food availability. I asked the receptionist at 10:30am if there was food available. She said there was not. So, I left my table to drive my car to purchase my own . Being diabetic, I was feeling weak. Later I saw people with a hot dog, but it was not announced, otherwise I would've gotten one. I did appreciate that a table was provided which kept the struggle at a minimum. Thank you for the opportunity to be a part of your Holiday Craft show and meet with some of your amazing residents. I hope to come again.π
πππππ The staff at Garden Gate Nursing Facility were so welcoming and kind while I was a vendor. They made the whole experience smooth and enjoyable, and itβs clear they truly care about creating a positive environment.
My husband just left there tonight. He was a disaster when he went in. He hasn't been the easiest person in the world to take care of. Quite crabby. And a lot of pain. He had pneumonia. And anyhow, ended up not being able to walk. This facility is amazing. They worked their bottoms off for him. They're a godsend blessing. The therapy department is amazing. The aids, you can't get better than them, his aid her name is Valerie the best!! The nurses are excellent. Social worker are great. Good team. If he had to go back there, I would want him to go there again.
Reviews from Google Places for GARDEN GATE HEALTH CARE FACILITY. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.