CORTLAND PARK REHABILITATION AND NURSING CENTER is a Medicare-certified nursing home located in CORTLAND, NY. CMS overall rating: 3 out of 5 stars. Google rating: 4.3 out of 5 from 125 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Partnership
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Cortland County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
≈ At average
⚠ Below average
UPSTATE SERVICES GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Staff was very attentive to our Mom. They try to take care of even her most small requests. I'd say they are extremely accommodating and try to make her as comfortable as possible.
I think that the reviews that are good about this place are all LIES.. just like they called my grandma a liar for saying that she was laying in bed all night in pain and NO ONE came to help her! We asked about her care and Samantha the person in charge wanted to fight with us and when grandma said that that’s not what she said or wanted the lady got up and left the room! Only to come back and tell us she wouldn’t get anymore pain medication and threw paperwork on her bed! So my daughter asked to talk privately and they did… but that’s when she said our grandma was a liar!!! Wow my grandma is NOT a liar! So we had the ambulance come and take her to the hospital. There at the hospital, we found out that she has a UTI kidney infection gallstones and she was constipated. She was only there for 3 1/2 days if we would not have taken her to the emergency room she would’ve died within a couple days at that place. The reviews are wrong and more likely if you check the names of them people there employees of that place or friends because no one would say that that was a great place for their family members to be. It’s dirty it smells the meals I seen were disgusting and burnt and there was no sanitation of wearing gloves when handing out food to the elderly and people in need in this place so I’m gonna do my best to get you shut the down
My brother was sent here after a two and a half week hospital stay. When we arrived we were put in his room and left for over 45 minutes before anyone came in to greet us or talk about his care at the facility. The roommate he had always had the TV up way to loud and only shut it off for a hour and a half during the night. The roommate would bang and holler all night long, and staff did nothing to help get him to quiet down or to turn the TV down to a reasonable volume. My brother couldn't get any rest or sleep to get better. He was there 4 days before any rehab was done and there 6 days with no shower or bath. He is a diabetic and was supposed to be on special diet for that and high potassium but Courtland Park was serving him a lot of foods he shouldn't have because they don't do meals there on patients needs. I took him out of there today because I know I can give him a lot better care at home. The only nice thing we can say at all about the place is that 75 percent of the nursing staff was kind and respectful of him even though it sometimes took 15 to 20 minutes for them to come in when he called for help.
They have been amazing. Being a nurse myself setting standards high for myself and they have definitely surpassed my expectations. I can feel and see the genuine care and support. Thank you for making my difficult time actually wonderful and if you are treating all as you treat me, you all soar with excellence.
My Mother-in-Law is a resident here with dementia. We were able to have a good visit yesterday. She’s able to communicate and did tell us she loves where she’s at. The nurses were kind and said hi to us and to Mom. I know they work hard! The facility had just had a carnival for residents and visitors. I really appreciate that level of care. Can you believe it? I’m not from this area but I’ll tell you - this place is an asset to this community. Thank you for each of your team and what you do for our loved ones. Thank you so very much.
Reviews from Google Places for CORTLAND PARK REHABILITATION AND NURSING CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.