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Kenneth Morse

This place has “NO CONTINUITY OF CARE”!!! Continuity of care is essential for anyone with Alzheimer’s or any kind of dementia. There are many excellent but underpaid and overworked aids here. We were fortunate to have good aids on 4 East in the morning and an entire group of aids in the evening who work and act like a family and treat the patients as one too. However, The Grand (owners) felt it necessary to remove the entire morning floor and replace with all new. We got the worst aid in the building and my wife’s health has plummeted even after I’ve asked many times to remove that aid and they didn’t. Now the Grand, who own many nursing homes in NY are doing the same with the entire evening shift and nurses! It makes no sense and no one is happy with the change, but they don’t care. While my wife’s now has severe cuts on her legs and stomach from the morning aid, there have been several deaths on the floor (not sure if it’s form the change or just coincidence all of a sudden)! The Grand doesn’t seem to care about the residents and the families, nor the staff. I now hear The Grand is selling the facility; wish I knew who it was to contact them. There is some incredible staff here but extremely poor management! I gave three stars because of the good aids and nurses we do have

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Flo Goldstein

My Dad was a resident at Fulton Commons Care Center for 10 months before his passing this week. I’m writing this review to commend all of the staff for the wonderful care he received. Adam, the physician assistant is an outstanding healthcare provider. His constant communication with me was exemplary. His interaction with my Dad was frequent and sincere. Kiawna, Cynthia, and Stefania are exceptional professionals. Each and every aide on 1 East provide expert care and attention to every resident. The therapy departments are all very accessible and friendly. As a frequent visitor and registered nurse, I observed a caring and well trained staff of professionals. The facility is extremely clean and every department is welcoming. I highly recommend Fulton Commons and I thank each of the hard working staff for providing compassionate care for my Dad.

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Sherryann Reeves

My grandmother is at Fulton Commons Care Center and we couldn’t be happier with the care she receives. The staff is kind, patient, and attentive, and the facility is always clean and welcoming. They offer activities that keep her engaged and comfortable, and it gives our family real peace of mind knowing she’s in good hands.

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Arianna P.

Truly such a depressing experience in here. Some of the staff is great, such as the physical therapists, but a lot of the staff—specifically the nurses— are so needlessly cruel to a lot of the patients. My grandmother was here for about 5 weeks. In that time where I visited her, I heard nurses yelling, berating, and even making fun of patients. My grandmother has even told me about how one nurse in particular yelled at her for trying to go back to her room. My grandmother is 70 years old, with severe osteoarthritis and rheumatoid arthritis. She needs a lot of help. She ended up wetting herself a few times because her calls for help were often ignored. She is not incontinent. She only wet herself because of the lack of help. I know this because when she was with me, I would assist her to the bathroom. She barely got showers, and her needs were often ignored. She was often roughed up by nurses, which is extremely detrimental to her because of her arthritis, in addition to her other health complications. I am beyond disappointed, and downright disgusted with how this facility treats patients, especially the elderly and the disabled. No one chooses to come into a healthcare center, but people do get choose to work in healthcare. If you have any loved ones, do not send them here. For their sake. Do better.

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John Amon

I was a resident in this facility. nursing staff on the 3rd floor was absoulutely amazing. my interactions with the providers was amazing, particularly Dr Haideri and his team were always avaiable to speak to my wife regarding any concerns she had about me. I would recommend this facility to anyone looking for quality care.