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Sumara K.

Thank you for taking really good care of my mom. She appreciates each and everyone at Union Plaza for taking time to take care of her and attend to her needs. From the Nurses to therapists to social workers, everyone took time to listen and answered any questions we as family had and went extra mile to provide the assistance needed! Special thanks to CNA Judith and Sonia for making my mom’s stay extra special, they were so friendly and caring! Again we appreciate all the effort and attention !!

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May Yam

NP Stella and the 3rd-floor team cared for my father for over two years with incredible kindness, patience, and respect through the challenges of his dementia. Every staff member does their job exceptionally well — from the understanding social workers, to the sweet-yet-stern accounting office that keeps everything running smoothly, to the speech therapist who was always there when we needed her. NP Huang, who always made the effort to comfort my mom in Chinese — even when his Chinese wasn’t perfect. It’s the effort and heart that truly count. Their care gave our family true peace, and we highly recommend them.

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Pepega

Great experience at Union plaza. The staff has been very supportive during my dad’s move to another floor. Larissa has been wonderful sending her recreation workers to help put a smile on our faces with Santa and recreation workers. Elizabeth and Destiny also brought smiles with their kindness and humor. Thank you for making our Christmas bright during a time of healing.

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T. Lee

My mother-in-law is currently receiving physical rehabilitation following a fall. The facilities are clean. The nursing staff are exceedingly helpful, very pleasant, and do their work with pride and much joy! The recreation and dietary staff show empathy and care for the residents. The physical therapists are patient and really work with their patients. They gave much encouragement to my mother-in-law and help her remain motivated to do her physical therapy. My mother-in-law received physical and occupational rehabilitation at Union Plaza two years ago when she broke her wrist from a previous fall. Because of the quality of care she was given at that time, it was an easy decision for my wife and me to have her return to Union Plaza again this time. In fact the care now seems to be even better, and with more staff. My wife and I are very pleased to see how well mom was welcomed here and is being treated in all aspects of her well-being. This is the rehab center in which I would want to receive care should I ever need physical rehabilitation for any reason.

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Dwayne Persaud

Me and my family want to take a moment to thank Destiny from the recreation department for the amazing care she gives my mom. Destiny treats my mom like family my mom even thinks of her as a daughter. She takes the time to talk with her, play puzzles, and make her smile, all while caring for other patients at the same time. I’ve seen Destiny go through difficult situations and still stay calm and patient. One time, a patient spit on her and even scratched her arm until she was bleeding, but Destiny never lost her kindness. She continued to make sure everyone was safe and cared for. That showed me the kind of person she is — dedicated, compassionate, and professional. I mention this because Destiny melted my heart at a time when I was very angry at the world and everyone around me. Her kindness and patience reminded me that there are still truly good people out there. She gave me peace of mind and comfort knowing my mom is in good hands. Destiny truly makes the place brighter. The patients light up when they see her, and she brings warmth, energy, and love to everyone around her. Thank you, Destiny, for all that you do and nursing staff You’ve made a real difference in my mom’s life and in mine.