ELDERWOOD AT GRAND ISLAND is a Medicare-certified nursing home located in GRAND ISLAND, NY. CMS overall rating: 4 out of 5 stars. Google rating: 2.5 out of 5 from 19 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Erie County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
≈ At average
ELDERWOOD
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Very scary 6 months of my life there for rehabilitation to walk again due to severe nerve damage, my entire body was helpless…I have just so many things to say that wouldn’t fit here…I feel bad for the pple that worked there during my time there, 2019-2020 that had to help me because I don’t think I was ever meant to be there at all honestly, they were ill equipped to help someone in my condition while being there, I was meant to be in the hospital. But I survived, I hope they all did too… 🙏🕊️ Today I’m fully recovered…since 2020.
Honestly I’d give negative if I could. Went to pick up my grandmothers things since she passed away after being transferred from their facility to the hospital and they literally lost her things. So not only do I have to deal with losing my grandmother & taking care of the end of life responsibilities, I also now have to deal with her things being lost. Oh & they handed me a box of things that weren’t hers. Anyone missing their grandmas things? I’m honestly appalled and disgusted.
Had my Dad here for respite week. The staff was wonderful and Dad said he gained friends. To hear him say that when he really was nervous to go, means everything. Thank you to all staff on second floor and reception in lobby. Truly appreciate you all!
If you decide to go to rehab here or leave a family member here. Beware of the follwing. Food is not edible most days. They will tell you you're eating in your room. You will not be taken out of room for any activities. You will get pt for an hour or less per day. You will wait up to an hour if you hit nurse button. You may not be given pillows or blankets. This happened 3 x, was told no linens available. Some nights you will have plastic pillow with no pillowcase. You may walk in and see loved one with tray across room meaning no access to water. You may see nurse call button on floor on a cord across room they can't reach. You will need to get them water and ice because pitcher will be empty. If you ask nurses any questions they will yell at you and I mean arms in the air yelling. If you get discharge papers, read them, they will include signing that you will change your address. You will pay 214 a day for day 21-100. Ins stops payment on day 20! When discharged they will keep any narcotics you were prescribed but give you the rest of your meds. You will see at least 5 aides standing at nurses' station pretty much all the time. You will find loved one on dirty sheets. Garbage can full. If you bring clothes upon check in they send to laundry and you may not see them again for 48 hrs. They are short staffed and admit that so some days pt is 20 minutes and no pt on weekend, loved one will lay in bed all weekend getting weak, nurses nor aides will walk them to build strength. Don't worry about a shower because for 19 days you won't get one. Do read those discharge papers because they also ask to sign you ss check over to them. None of these papers were signed so loved one was discharged. If they were signed I believe they would not of discharged and collected 214 per day till 100 days? It's all about keeping the beds filled here and many elderly are there suffering, like the one man who yelled for an hour because he had fallen. One breakfast I saw was a small sausage patty and one piece of bread that looked like toast but was called French toast. Hard meat elderly could never chew. Egg salad sandwich which was mostly 2 pieces of wheat bread. No boost or ensure just tiny cartons of some inedible strawberry protein drink. Be prepared to bring loved one food every day. Employees there say they won't even eat it!!! I have pictures I won't post here, I'll save that for when I contact every agency I can in addition to the 2 owners of this facility whom should both be fed this crap daily. I will say pt employees and business office all nice people. Head nurse first floor, reception 1st floor and whom ever answers phone there all need to be fired. I won't post names here. I'll save that too. Go anywhere but this place, it was beyond horrifically awful and they don't care about the elderly or upsetting them. If the aide who got rough with my mother is reading this. I'm coming after your job!!! When my mother asked..why are you being so hateful her reply was because I can be if I want, this after flipping her harshly in her bed with a broken tail bone. My mother was scared if this aide was working. You all pushed me to a point of anger that will now not stop me from putting this information everywhere it needs to go. My heart breaks for those that are still there! Update: go to schofield, the people there are amazing, respectful, helpful and the food is good!
Glad the entire experience is over! Hope to never see a loved one in this place again The absolute disregard for the elderly is horrible. Place should be and hopefully will be shut down. If not, they need New owners- feed edible food! New staff New aides Pt and Mellissa in business are awesome.
Reviews from Google Places for ELDERWOOD AT GRAND ISLAND. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.