Valley Health Services Inc is a Medicare-certified nursing home located in HERKIMER, NY. CMS overall rating: 2 out of 5 stars. Google rating: 2.3 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

Valley Health Services Inc

herkimer, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

690 WEST GERMAN STREET

HERKIMER, NY

Herkimer County

Service Area

This nursing home is located in Herkimer County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.57 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.45 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 31.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 45.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.3
16 reviews
Shelby Fellone

Shelby Fellone

DO NOT! I mean DO NOT send you’re loved ones here as they have neglected my grandfather for over 20 years… called state multiple times but they get told when state is coming in so they can get everything tidy and out on a show for state, my grandfather has had soiled diapers next to his bed my grandfather has had dental neglect to where his teeth are all rotted and black, he has had old feces under his finger nails between his fingers and on his hands as staff said they didn’t notice it!!! Drenched in his own urine multiple occasions. My grandfather sits in silence in his room in a bed all day they won’t even turn his tv on for him pretty sad as he is half paralyzed and cannot manage to do things for himself. AGAIN PLEASE DO NOT SEND TOUR LOVED ONES HERE AS THEH WILL NEGLECT THEM! If I could rate this place 0 stars I WOULD shame I even have to rate it one star.

Verified Google review
Jess Jones

Jess Jones

Absolutely horrible CNAS THAT DO NOTHING AND WATCH THESE POOR PEOPLE SUFFER!!!!!! LEAVING THEM IN THERE OWN WASTE FOR HOURS SO YOU CAN PLAY ON YOUR PHONE IS ABSOLUTELY WRONG!!!!! I HOPE YOU FIX THIS I WILL PERSONALLY BE CALLING AND REPORTING YOU TO THE STATE. TRAIN YOUR RA PEOPLE STOP BEING LAZY AND DO THE JOB YOU GET PAID 18.10 A HOUR TO DO.

Verified Google review
Edward Stefaniak

Edward Stefaniak

This place is tremendous, especially the food. I couldn't have asked for a better place for my mother-in-law to stay when she was nursing her injury. All she talked about was how great Fridays and the fish were all the time, the dietary staff was always so attentive to the needs of her whenever she needed something. A+++ from Dietary for sure, nursing was ok

Verified Google review
Cylyna Therese

Cylyna Therese

Do not and I repeat do not send your loved one here!! They neglect their patients as my father has been neglected numerous of times by being left in feces then not even cleaned properly when they do decide to go In and clean him after hours of being in a soiled diaper.. Christmas Eve they came in and changed him, they also put him his jammies. They never changed the padding under him that was still soiled in feces, my fathers right hand had feces in between his fingers and all under his overgrown nails that look like they haven't been clipped in months .. This is not the first time I've walked into this! I've called the state in the past due to these same issues and nothing was done!!! Called the state again today and will be moving my father where he will get the proper care!! These people should be ashamed of themselves because this is neglect!!

Verified Google review
Holly boardman

Holly boardman

my dad is placed here for a reason. he had a massive stroke that effected his ability to do things for himself. hes been here for many months. my dad has had the WORST care. they are UNDERSTAFFED only 1 staff on per 30 something residents NO WAY. no one knows what these patients go through some dont have family. my family is there every day morning,noon and night. the staff unplugs there call buttons at night so they dont have to be bothered. they tell the patient to clean them self after they just had stool tossed around the room by another patient. thats what they get paid for thats there job. i cant wait until hes out of there so we can proceed our paperwork for the attorney. this place is nothing for anyones family member to be in. the state is notified and i hope they get rid of some staff.

Verified Google review

Reviews from Google Places for Valley Health Services Inc. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.