Maple City Rehabilitation and Nursing Center is a Medicare-certified nursing home located in Hornell, NY. CMS overall rating: 1 out of 5 stars. Google rating: 2.9 out of 5 from 29 reviews. Accepts both Medicare and Medicaid.

Maple City Rehabilitation and Nursing Center

hornell, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

434 Monroe Avenue

Hornell, NY

Steuben County

Service Area

This nursing home is located in Steuben County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

HURLBUT CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.55 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.51 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 77.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.9
29 reviews
Jennifer Burley

Jennifer Burley

Do not leave your loved one at this facility. No A/C. Couldn’t be bothered to get my mother a fan or the control to her bed. Maintenance had to do that. Never happened the entire time she was there. She had a staff member yell and swear at her while she was there. It took them five days to get her heart medication that she needed. Wouldn’t take the bottle from the pharmacy I had and log that in. The hospital did. Knowing the importance of this medication and knew they didn’t have it on hand. Let her go without and her cardiologist told her to never miss a dose. I would leave zero stars if I could.

Verified Google review
Jackie

Jackie

That place was a hole. No central, in wall oxygen or air. There was the same oxygen concentrator that I have at home and nebulizer that was older than mine. They weren't familiar with the equipment so consequently I had no oxygen for the first 1/2hr I was there when the evening supervisor came in and realized why I was laying with my head on the tray table and fixed it. They pushed a stand next to the bed so I could do my own nebulizer. I wasn't given a commode. I was told to use the call bell and they would help me with a bed pan. My call bell stuck and I couldn't get anyone. Laid in pee most of the night and had no pain meds. The next morning, after I was dried and the bed was brutally changed, I was brought breakfast that was left where I couldn't reach it. Lunch was stone cold soup. I ate cookies and snacks from my welcome pack for both meals. After that I called my husband and told him to come get me. They weren't doing anything that couldn't be done at I home. I truly felt that if I stayed there, I would die quickly. The nursing home had no problem signing me out AMA after just 14 hours and .

Verified Google review
Shareka Glenn

Shareka Glenn

Please don’t send your live one here. My father Mr Bellamy was transferred here from nursing home and the social worker Michelle called and paid a cab to send him back into the community with dementia. He was confused and no way of getting into home and lost. What place in there right mid states that a person with dementia is capable of going home with no key to get in. Then walking around community list. And when Calle Michelle she states he called and had money. What a lair.

Verified Google review
Lisa Fox

Lisa Fox

The care our mom got while in this facility was absolutely amazing. While yes they are short handed like every where they gave her amazing care! We lost her yesterday and I will say at least 25 staff members from anywhere in the facility from admin, CNA, LPN, RN to house cleaning staff came in to say their goodbyes and most had tears! Thank you for all they did!!

Verified Google review
Julie Powers

Julie Powers

Our 95 yr old mother was there for about 6 months. Received great care, the nurses and staff really treated her well and truly cared about her. She received therapy when needed, and at her end of life, they did all they could to keep her comfortable. Great communication from the nurses and all involved. We were there frequently and always felt welcomed. This place is definitely better under the new management.

Verified Google review

Reviews from Google Places for Maple City Rehabilitation and Nursing Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.