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Deliza Nieves

Worst hospital I’ve ever been to in my life. Had me waiting for a room for almost 2 days. Next day they rushed me out of the room, didn’t give me a chance to get dressed or nothing. Then they put me in a discharge room where they told me I could relax, clean up, get dressed, eat something and wait for pickup. Then they rush me while I’m in the bathroom and told me wait in the lobby. Absolutely disgusted! I gave 1 star only because the attending nurses were good.

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ANAHATA CRYSTAL

This is the worst hospital, and the nurses are unprofessional. I went to the ER for leg pain that turned out to be a blood clot. They left me in observation for 18 hours, and the next day I had to have an emergency exam. I was on a stretcher, in a gown, with just a sheet, and nothing to eat. I asked for a blanket because I was freezing, and they said there weren't any, even though I saw other nurses giving blankets to other patients. I asked for food because I had been there for 12 hours, and they said they don’t have any food, Then I saw other nurses bringing food to other patients. The worst thing happened when I called, crying, for the "nurse" assigned to my section to call my doctor. She left and never came back. I couldn't walk to the bathroom alone, I asked for help, and she just turned her head as if I didn't exist. I called other nurses, and they said it wasn't their section. I don't know if it's because I'm white, but I felt their racism towards me. And please, if you don't like the job you do, find another one. And remember that if we go to the ER, it's because we are sick and need assistance and help. We're not there by choice.

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Brittany Loaiza

WORST hospital i’ve ever been to. my 5 year old went in for lower right side pain (appendix) and was throwing up in so much pain and it took almost 2 hours to get a ultrasound and x-ray done. when they told me it was appendicitis they had no sympathy they told me to tell him and walked away that’s not my job! i didn’t know how to explain it to him i was scared too! and then to be told by the nurse “why are you so upset “ my son needs surgery it’s his first and it’s scary! like so uncaring not to mention they didn’t communicate with each other the other nurse didn’t even know they gave him medicine already the were asking me what he was given like what the hell. the way the nurse put the iv was so brutal also my son felt so uncomfortable i kept being told the surgeon was gonna come speak to me and from 10am all the way to 4pm i never spoke or knew anything then at 4 he gets transferred to PEDI floor where they disclosed to me they had orders to go straight to OR that the ER canceled 3 times! like why?! doctor was coming from westchester Ny which i don’t care this is priority! he was in so much pain i’ve never seen him like this and from 10am to 8pm he had to deal with it cause he didn’t get surgery till 8 where btw i was lied to and told the doctor was here operating on someone else and my son was next but instead he wasn’t even here yet! i’m so thankful to God that he made it out safely and all but the way we were treated and handled was disgusting! i would never again go there i would rather suffer and travel further then deal with them again i cried so much and was so frustrated i don’t recommend this hospital especially not for kids!

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H Hodson

I'm not sure how this hospital has an overall rating of 3.2, but that was not our experience! My sister & I had the unfortunate fate of ending up at Jamaica Hospital over the past weekend. We were traveling home from the Dominican Republic with a layover in NYC when my sister got food poisoning. We were taken to Jamaica & immediately upon entering I knew things would be challenging. The ER entryway was packed with gurneys, nurses, doctors, medics, etc. It was crowded & chaotic. One of my first impressions was a doctor & nurse yelling at a homeless person who had possibly overdosed. They threatened to "narcan" her because she "wouldn't tell them why she was there." I tried to give them the benefit of the doubt, especially because the paramedics had been outstanding. My sister was admitted, & I was sent to the waiting room to "wait." We spend the next 5 hours there. The hospital has to be 50-60+ years old with no upgrades. Everything was dirty & out of date. The Waiting Room housed at least 5-6 homeless people, & who could blame them for wanting to get out of the cold? It was below 30 degrees outside. At one point, a homeless man came in & sat down in a wheelchair. He immediately asked for food, & a nurse, or LPN obliged him. She warned another associate that he would need to go to the bathroom so they gave him a urine collector device. Around thirty minutes later, I saw that he was urinating onto the floor from his chair. I told the nurse he was relieving himself, and she simply said, "Okay." However, she did nothing to correct the situation. About 30 minutes later, another person in the Waiting Room told the same nurse about the urination. She, again, did nothing to correct the problem. Not too much longer, a custodian entered, swept the floor, emptied the trash, arranged the chairs, but didn't clean up the urine. He did spray sanitizer around the area. It wasn't until 2+ hours later that he returned to mop up the mess. During this time, numerous people walked through the urine & tracked it around the Waiting Room. The nurses seemed unphased by this. Not sure if this means it happens on the daily or not. My sister had a very pleasant experience with a nurse named Michelle, however, we can't really think of much else positive to say about Jamaica Hospital. Obviously, there is a management problem.

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Lung Chang

My father on Dec. 4, 2025 suffered a stroke and was brought to this hospital by knowledgeable first responders. The doctors' and nurses' care was phenomenal. In fact, the entire team including the Social Worker was great. Jamaica Hospital Medical Center is the top hospital matching no other for Stroke Patients. Thank you so much.