GREENFIELD HEALTH & REHAB CENTER is a Medicare-certified nursing home located in LANCASTER, NY. CMS overall rating: 5 out of 5 stars. Google rating: 3.5 out of 5 from 71 reviews. Accepts both Medicare and Medicaid.

GREENFIELD HEALTH & REHAB CENTER

lancaster, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5949 BROADWAY

LANCASTER, NY

Erie County

Service Area

This nursing home is located in Erie County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.87 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 28.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 46.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
71 reviews
Sandi Gentile

Sandi Gentile

Whenever a person has to go to physical therapy, they are aware there will be a certain amount of pain involved to regain their original strength and mobility. It is normal to feel some anxiety and apprehension. Once a patient walks through the doors at your outpatient physical therapy department, the staff makes you feel comfortable and welcomed. Each therapist is friendly and helpful. Once a person starts with his/her assigned therapist you realize you are on your way to recovery. The therapists are skilled and very knowledgeable as to how to help each individual . Thank you for such a valuable experience. A huge thank to Jordan who encouraged me and helped me reach my goal.

Verified Google review
JoAnn Martina

JoAnn Martina

I went to Outpatient physical therapy at Greenfields. Andrew was my physical therapist. He pushed me to do things after my knee replacement surgery that I didn't think I could do. He was very supportive and I accomplished things beyond my expectations. I enjoyed my time at the outpatient rehab! Prior to my time as outpatient, I was inpatient for a week immediately following knee replacement surgery. My two male nurses, Seth and Chris were kind, compassionate and extremely efficient as was Cheryl, the evening nurse. My inpatient p.t. , Alex , and o.t , Jordan was excellent and very helpful and knowledgeable . The dietary department is absolutely horrible. They did not follow my diet and instructions or my dietary restrictions. The food not appealing nor nutritional , until I not very nicely voiced my frustration. The O.T and P T departments definitely made my review as good as it is. I'm hoping that my discussion with Mr. Setlock will make necessary changes to bring inpatient care back to a 5 star facility, especially the dietary department.

Verified Google review
Marie

Marie

I have had two knee replacements & two shoulder replacements. With each one I went to greenfield outpatient physical therapy & each time was given excellent care. With my last shoulder replacement I was given a physical therapist by the name of Jordan. I couldn't have asked for any one more knowledgeable,kind,& compassionate! He knew exactly what to do to get me on the mend! I was given explicit instructions on what to do at home (including pictures) He made each visit so enjoyable with his easy demeanor & sense of humor! He lit up the room with his personality. I would highly recommend this facility & if ur lucky to get Jordan u will b very pleased. This is not to take away from any of the other therapists....they all have great knowledge & will get u back to normal soon!! I'm very happy with my results!! Marie keane

Verified Google review
Sharon Vicchio-Routhier

Sharon Vicchio-Routhier

My husband was in the Greenfield rehab facility for 2 weeks after a total knee replacement. They were phenomenal. Physical therapy two times a day with occupational therapy one time per day. Nick has impatient therapist was well in tune with what my husband needed and his progress. He was great.The staff was attentive, the food was a well balanced diet, nutritional and tasty. Unbelievable food. Once released he continued his outpatient therapy at the Greenfield Outpatient Rehab with physical therapy. He has one-on-one therapy with highly qualified therapists. Andrew and Craig are great. They give him a printout plan, they don't walk away as he's doing his therapy as other rehab facilities do because they have to work with two or more patient simultaneously. It is one-on-one treatment and this has made a positive difference in his rehabilitation, and has given him a positive attitude toward his recovery. Whether it's inpatient or outpatient, I highly recommend this facility and cannot extend my appreciation enough for the quality work they do.

Verified Google review
eric nichter

eric nichter

I had previously used a different company and was very disappointed. When I entered your facility Craig was working with another client but after setting them up he immediately came over to assist me. He took time to greet me and set me up with an appointment. When I came in for my appointment he took the time to diagnose the issue and carefully explained what we needed to do. I was very impressed with how he spent time with me and made sure he communicated what everything he was doing. Very impressive! I was in retail management for over 40 years and he is the type of employee I would have loved to have. He is a great asset to your organization. I would highly recommend him to anyone needing PT! Thank you Craig K for making me feel you cared about me and my wellbeing!

Verified Google review

Reviews from Google Places for GREENFIELD HEALTH & REHAB CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.