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Dudesse 9

Although you will always have some bad apples no matter where you go, I have found this facility to overall be very good for my mother who is now a resident but was also sent here for PT post-knee replacement surgeries. The place is clean and most of the staff who deal with my mother are very empathetic and genuinely caring. My father eats a meal with my mother when he visits (he says they charge him $3 for same - so cute) and he says the food is excellent - which is a big compliment, coming from him. They do some activities for the residents to keep them engaged, and there's apparently a little library from where you can borrow books. My father will eventually be joining my mother at this facility so I sincerely hope it stays at its current level and does not start going downhill at some point. It is a difficult thing to live far from your parents and entrust their care to strangers who you hope and pray are doing the right and decent thing by them.

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Gwen Lora

Staff really made it comfortable for me to leave my mom there, after seeing some of the reviews. Unit 1 staff were all nice kept me in the loop about my mom. I would def recommend the facility.

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Donna Grimm

My mother is being cared for here. This facility has remained steadfast in controlling Covid. I am so thankful she is living at Sunset Lake. The staff go above and beyond. Its a joy to visit.

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Kat g

If you are thinking of sending a loved one to this facility, PLEASE DO NOT DO IT! My grandmother is a resident here. To the administration and owners, you should be ashamed. Who is running this operation because it is clear that NEGLECT HAPPENS ON A DAILY BASIS. 1. My grandmother has now “fallen” out of her bed over 5 times. We are getting conflicting stories from staff as to how this happened. Where was her fall mat that protects her when and if a fall occurs?? Where was your staff that left her unattended half way through getting her out of bed for the day at 11:00although breakfast is served at 6:30 and she still DIDN’T EAT? 2. Where were your doctors when my grandmother didn’t have a bowel movement in FIVE DAYS and was is severe pain? Why did it take my aunt to demand that she get treatment in the hospital because once again you were NEGLECTFUL? 3. Would you sit in your own fecal matter for hours on end? Your clients do and it doesn’t seem to be of importance to you because your not the one constantly getting UTI INFECTIONS that cause other issues. 4. Please let’s not forget about my grandmother tearing into her skin which became infected because your doctor “thought” she was having an allergic reaction to her meds. In actuality when she was sent to the hospital once again they stated that she has scabies. 5. BED SORES- you know the things you get when you’re not properly cleaned and moved around!!!! UNDERSTAFFED IS AN UNDERSTATEMENT!!! This review is not the last. You will be held accountable not only for my grandmother but for all of your individuals that are supposed to be in your care that aren’t getting the care that is needed!!!!

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Colleen Picciotti

I Love the care center. My mom is a resident and has been for the last 3 years. She is Very well taken care of and the staff is just so loving. They update me every time I come in about her progress or just anything new or funny that happened. They call me All the time for medical and simple things, just to check and make sure. My mom was in other residences (outside the county) and it was a horrible experience. I am SO happy I found a safe, caring and loving home for my mother.