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Cathy Forgione

Having been at Park Avenue care facility for a few months, my experience has been positive. The aides are caring & supportive, especially Zoila, Janice, Juanita, Pat, Daphne & India(8th floor.) The nursing staff is helpful & compassionate, Keyla(5th fl now) & Delva(8th floor) especially. The physical therapy is the high point, my therapists Sheryl(PT)& Christine(OT)are exceptional. The administrative staff is also accommodating. Even Sandra(housekeeping- 8th floor) goes above & beyond, the entire staff working as a team to provide the best care possible.

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Rob Burroughs

I can’t say enough great things about Park Avenue Extended Care! The staff truly go above and beyond for their residents — they’re kind, attentive, and make everyone feel like family. The facility is always clean, organized, and welcoming. Communication with families is excellent, and you can tell they genuinely care about the well-being of every person there. The therapy team is amazing and really helps residents make great progress. Highly recommend this place to anyone looking for compassionate and professional care for their loved one!

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Richard Engert

Excellent service and rehabilitation. The staff is compassionate and very accommodating. Would recommend to anyone looking for superior rehab services.i returned back to this facility to get Rehab again.The team is phenomenal.I am getting ready to be discharged tomorrow and maid wonderful progress.

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Lori Sandstedt

Experience was great. Personnel are all very friendly. Therapy workers thorough and directive. If you have pain, stop. Also lots of different exercises to keep it interesting. Aids also friendly and consistent.

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canyon gray

⚠️ BEWARE: Do Not Send Your Loved One to Park Ave Extended Care ⚠️ If you care about the safety, dignity, and well-being of your loved one, please think twice before placing them at Park Ave Extended Care. My mother has been a patient here for the past three years, and our experience has been nothing short of heartbreaking. From the beginning, she faced cultural bias, neglect, and unprofessional treatment from staff. She was admitted for short-term rehabilitation and was walking with assistance. Tragically, the facility stopped her physical therapy entirely, despite her progress. This decision left her bedbound at only 55 years old. They effectively took away her right to recover. One of the most disturbing incidents was when she suffered a burn from scalding hot water—an injury that occurred under their supervision. Despite numerous concerns, the staff failed to take responsibility, and any attempts to follow up were met with empty promises or silence. This is a facility where neglect is the norm and accountability is nonexistent. Social workers are unresponsive, nurse managers are combative and poorly trained, and night shifts are severely understaffed. Patients—especially those who are bedbound—are left unattended, which creates dangerous and inhumane conditions. Even worse, Park Ave Extended Care hides behind HIPAA laws to avoid transparency. Families are kept in the dark about incidents, and any request for documentation or updates goes ignored. They make no effort to reimburse families for the damage caused by their own negligence. If I had known what we know now, I would never have allowed my mother to be discharged from South Nassau Hospital into this facility. This is not a place of care—it’s a place where people are forgotten.