L

Lynn Bacon

My mother has been at WCNH for short term rehab. She has been there for five weeks. The staff has been caring and thoughtful to my mom and our family while we visit. A special acknowledgement to Rhonda, Missy, Audra, Theresa, Terry, Sarah and Teesha - all have provided excellent care in exceptional ways. Thank you for caring for mom physically and emotionally. My siblings and I appreciate you. There are many more people involved in mom's care that we have not had opportunity to connect with - your efforts add to her experience and we thank you as well. The reason I did not give 5 stars is because there is always room for improvement.

S

Scott Stevens

New managment has destroyed moral and care is bad. Very bad! This used to be an amazing nursing home but no longer. Much of the old staff that cared are gone. There are still some great floor people but something is wrong.

J

Jessica Starken

My mother is here for rehabilitation for a fractured hip and I can not say enough how impressive this place is. The facility is super clean and homey for the residents and the staff goes above and beyond. Everyone is so friendly and castors to my moms every need, I couldn’t be happier with the care she has received. It’s nice to know they take such good care of their patients, takes a lot of the worries away from the family which is really nice!

T

Tracy Price

This place is Excellent! Every single person I came into contact with was very professional polite, caring and helpful to me and my family. The care given to my mother was amazing. She gained more family being there. Thank you all for your kindness, calls, care, card etc. There are too many names to mention but from the front desk to nurses, staff even the cleaning lady, we appreciate and thank you. Our mom was well taken care of every day. Great job! Your all appreciated so much, God bless

R

Renee Thompson

My mother came to the WCNH in January and I have been really impressed with the care she has received there. The nursing staff has been attentive and keeps me informed. I love that I can walk up to any staff in the hall and ask questions during my frequent, unscheduled visits and they have never brushed me off. Mom has dementia and even though she is not in the memory care unit, they have made accommodations for her. She is more engaged in life now thanks to the staff proactively and gently pulling her into activities even though her dementia has progressed. Mom even says the food is good! I’ve eaten their meals with her and will confirm that. Hell, I can’t even get every dish to the table hot 100% of the time at home! There are a lot of staff there and there are bound to be incompetent or unpleasant people in any organization of that size but I have to say I have not met any of them yet at the WCNH. They have certainly been more friendly and supportive than any of the staff at the expensive assisted living facility Mom was at a couple of years ago. I am so glad we chose this place for my sweet mother.