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K. Brown

My mother was referred to sub-acute care and I selected this facility based on a good review from a local hospital. After residing there for one day, she begged me to get her out of there. As a stroke survivor, she requires assistance to get out of bed and is subject to nerve pain when moved. The treatment she received was satisfactory while I was there, but she reported a total lack of empathy when I wasn’t. The night staff would move the call button out of her reach, while when she was attended to, she was handled roughly. Fortunately, I was able to have her moved quickly. The admin staff was quickly responsive in this regard, hence the second star. Overall, I would not recommend this facility.

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Moon Lover

My father has been there and had issues breathing and nobody would come, he was in the middle of being undressed when the aide left him and forgot to return, He says its horrible how neglectful they are. His roommate was screaming for the nurse for more than 45min and nobody would come. This facility and the one in New Rochelle hide behind nice smiles but they are not caring properly for the elderly Very disturbing

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Sorin Pleacoff

My 97 y.o. mother got very sick and was admitted in a hospital; after three weeks she had to go to a rehabilitation center. I am very glad I chose Sarah Neuman; clean, bright rooms, good doctors and very caring nurses. Rehabilitation made small progress but still my mother could not live on her own, so she was moved to the long-term care side of Sarah Neuman; same clean rooms, same caring doctors and nurses; every bed has a TV and phone. My mother is very pleased with the quality, diversity and abundance of the meals; sometimes she cannot finish all the food; outside the building there is a well-kept garden with flowers, lots of green and a little waterfall where patients and visitors can spend quality time. On the 1st floor the facility has a nice cafeteria and an elegant lounge with tables and a concert piano; similarly, the 2nd floor has an eating room and a nice lounge; visitors can celebrate special occasions with patients. Sarah Neuman also has a very convenient Beauty Salon with expert hair-stylists at convenient prices. Medical staff promptly communicates with family any incident worth mentioning, changes in the medication or behavior of the patient. Social workers keep a close relation with the family: every quarter a social worker and the nurse manager organize a “care plan meeting” conference call to provide updates and comments for the future on each patient. I want to thank the entire Sarah Neuman staff for the excellent care and pleasant life they provide to my mother.

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Kerry Dietz

I’ve been to many nursing homes. This is one of the good ones. Clean facility and appears to be well maintained. Caring attentive staff. Great rehab team. My mother enjoys the music events and activities. Would recommend.

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Arlene Adams

From the moment I walked into the front doors I was greeted with a wide warm smile from security. Checking in was a breeze. The staff so helpful and kind. The residents were happy, joy filled, and kind as well. The facility was impeccably clean. I loved the fact that there is ample parking. Even the grounds staff was warm and helpful. This facility gets 👍🏼👍🏼.