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Leanna Nicklekid

The only thing good about this place are the aides. They run out of the right size briefs at least 3 times a month. The food is sub par and disgusting in taste and looks. Some patients go over 12 hours without being changed.

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Allyson Lee

This building needs fixing up and they are severely understaffed. Alot of the aides need more training, but there are a few good aids there that have gone above and beyond for my mom who is there for rehab. One sticks out though, Alyssa. I've never seen her sit down the entire time that i'm there visiting, I've never seen her even take a break. She usually is constantly going; never getting frustrated, or angry. She is always friendly, always taking the time to communicate with the resident. She even takes time to speak with family, as she has done with me. I also love how kind she is, always going above and beyond. One night the other aides sat behind nurses station, while she did her best to answer every call light that rang. Still she never complained or got angry...she just did it with a smile, and apologized for the wait. Alyssa is the reason why I gave 5 stars. They need more like her because my mom loves her and I've heard other residents say how much they like her too.

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Cathy Walker

The Social Workers have been just wonderful since the moment my Dad & Mom arrived. They are always available to do anything possible to help. My family could not ask for better services from them. They help when they are sad & crying, when I cannot be there, they cheer them up make them laugh & get them whatever they need to be comfortable. I am very grateful to all of them! Thank you with all my HEART! CATHY WALKER

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Katie Mcewen

This nursing home isn’t perfect, but find me one that is. My father loves it there. He loves that he gets to play checkers and interact with other people. If he was at home he would be so bored. They take such good care of him and he always feels included. Every time I see him or talk to him he is RAVING about the social worker and how great she is. I think he has a crush on her. As his condition worsens, it’s nice knowing there’s a place where he can be happy.

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Judith Warren

This is not the place to send your loved one if the individual needs a great deal of care due to dementia and loss of abilities. The facility is very short of staff and if you, as a relation, can not be there frequently to be of aid, expect your relation will be somewhat neglected. I was told to get a recliner, only to be told after ordering one, that it was not acceptable. Also, good luck finding a store in the area that will deliver if you can transport the furniture yourself. The nursing staff and aides do try. Do not leave anything with your loved one that you don't want them to loose, Better to do their laundry yourself if you can. There is no organization or means of keeping track of residents belongings. As for the business office - they don't seem to have a clue about their job. I was told I would get monthly invoices/ bills. I did not. Only through direct contact (held in the lobby) and calls was I able to determine payment. My impression was - the business only wanted "auto payments" and did not want to deal with insurance or family members. I never dealt with a business that did not send out monthly billing and apparently has no interest in getting paid on a regular basis. Sadly, it is one of the very few nursing facilities left in the north country.