NORTH COUNTRY NURSING & REHABILITATION CENTER is a Medicare-certified nursing home located in MASSENA, NY. CMS overall rating: 2 out of 5 stars. Google rating: 3.9 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Partnership
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in St. Lawrence County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
The nurses don't answer bells. I asked twice for help with my mom to get her off toilet. The physical therapist Tamara us amazing and always so helpful.
My aunt was left in a diaper so long she got a UTI and there was dried pool on her that the hospital couldn’t get off.
When it came time to place my grandmother in long term care, we were fortunate to be able to have her obtain a bed here. Staff went above and beyond to make sure she was spoiled. Unfortunately, they also face the new world since Covid with staffing. They start out with full staff but so many just don’t want to work. But the quality of care she received from those that were there was so appreciated. She loved going to the beauty parlor, mass, and any time there was live entertainment. We even had her birthday party there in a large dining room. Highly recommend.
Some of the best nurses, CNA’s, dietary, house keeping, and ancillary staff around the North Country. Blessed for such an amazing team. My grandma, grandpa, aunt, and uncle have been or currently still live within the facility and they enjoy the atmosphere, activities, staff, and food. Each day it only gets better.
When it came to choosing a facility it was a tough decision. And we chose this facility, and I was a bit nervous at first as I heard stories about nursing homes. But right when My loved one came in, the staff gave her a very warm welcome, and throughout my loved ones stay, they were very attentive and went to great lengths to make sure everything was good. And they had excellent communication throughout.
Reviews from Google Places for NORTH COUNTRY NURSING & REHABILITATION CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.