ORCHARD REHABILITATION & NURSING CENTER is a Medicare-certified nursing home located in MEDINA, NY. CMS overall rating: 3 out of 5 stars. Google rating: 3.5 out of 5 from 51 reviews. Accepts both Medicare and Medicaid.

ORCHARD REHABILITATION & NURSING CENTER

medina, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

600 BATES ROAD

MEDINA, NY

Orleans County

Service Area

This nursing home is located in Orleans County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.47 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.99 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 25.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
51 reviews
Elizabeth Collins

Elizabeth Collins

Everyone was so helpful with my dad's transition to skilled nursing care. Excellent communication and support from the administration and management teams. This is a difficult time for my dad, mom and family. They have treated my family with respect and kindness. Thank you

Verified Google review
Donna Deflippo

Donna Deflippo

I came there to visit my brother. To begin with i am a retired nurse andvworked in a nursing home for awhile. I was impressed right from the moment I walked in. The cleanliness and smell was awesome. The smell gym The kitchen smelled good. The nurse at the station was very nice and helpful. Lastly to see my brother looking so clean and well cared for was a big relief. His room was clean and well kept. Well done. I'm very impressed. Thank you.

Verified Google review
N o

N o

The only trustworthy department is the one by Liz Waterson. Front office lies right in front of your face. They are more concerned about money than patients. In the years we dealt with them, they always received payment. They screw up the billing and blame us, and won't admit and won't take the patient because of thier screw up

Verified Google review
Susan Squires

Susan Squires

My mother was placed on the rehab side and really enjoyed the experience of the caring staff. She had a wonderful roommate which made the whole experience better. Her social worker Brittany was always so good with her and with us in getting information and making sure we were all on the same page.

Verified Google review
mynameiskmart

mynameiskmart

My dad was in Orchard’s rehab wing. I can say the staff truly care and do everything they possibly can with what they have. There are countless stories of nurses, aides, and PT/OT staff finding unique ways to make him as comfortable as possible during the months he was there (i.e. finding a radio for his room, finding wheelchair/bed types that best accommodates his growing needs). I am so deeply grateful to each of them. Brittany is the social worker there and rockstar communicator. Truly from day one was empathetic, sincere, and consistent. Photo: My dad played the piano in the community room sometimes and we also would sit outside in the quad.

Verified Google review

Reviews from Google Places for ORCHARD REHABILITATION & NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.