HIGHLAND REHABILITATION AND NURSING CENTER is a Medicare-certified nursing home located in MIDDLETOWN, NY. CMS overall rating: 1 out of 5 stars. Google rating: 2.9 out of 5 from 51 reviews. Accepts both Medicare and Medicaid.

HIGHLAND REHABILITATION AND NURSING CENTER

middletown, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

120 HIGHLAND AVENUE

MIDDLETOWN, NY

Orange County

Service Area

This nursing home is located in Orange County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PERSONAL HEALTHCARE, LLC

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.58 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.69 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 66.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 54.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.9
51 reviews
Crystal “Kryptonite”

Crystal “Kryptonite”

One star only because none isn’t an option, this place is filthy. I had a family member that has been here and the staff is rude and not helpful at all, they give attitude to residents and family when asked to do what they are paid to. They are not caring for the residents but only for a paycheck. Disgusting and should be shut down.

Verified Google review
Lex Beckwith

Lex Beckwith

I have a family member in this facility, and my family member has had a different persons name and room on his wrist band for a while, they cut it off with no thought after confronted, let him fall multiple times knowing he’s a fall risk. No care for their residents and the care they require.

Verified Google review
Kisha Griffin

Kisha Griffin

My mother was there and after her hip replacement, the place was good clean. Physical therapy went well. The staff was great and is a place that I will send her back if something should happen again and it is local.

Verified Google review
Kisha Watts

Kisha Watts

My grandmother was a resident here.They treated her very well.The activities she really enjoyed it.The staff was wonderfulGabby, the social worker did everything in her power to get her back home

Verified Google review
S C

S C

Great service, Tasha and A nice CNA (I couldn’t get her name ) helped my grandmother with care and we will forever be grateful for you! Thank you Highland Rehab for all that you do! Highly recommended to care for your loved ones.

Verified Google review

Reviews from Google Places for HIGHLAND REHABILITATION AND NURSING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.