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Donna Cavazzini

I arrived to the Hamlet on 1/9 - 1/28, and if it wasn’t for Kerry Jacoby in Admissions I would have left St Charles Hospital with an unsafe discharge to home due to there incompetent social worker! So thank God for Kerry getting me admitted into the Hamlet in the nick of time. I broke my leg and needed PT and I want thank Mike Fauci PT and Ryan my OT guys for an incredible job they were great getting me back on my feet walking and getting me to succeed the challenge of getting up and down stairs which was very important for me to go back home. They were a very supportive and caring team. Thank you for all your help that was the highlight of my day! I also want to thank Christine and all my other nurses who were all very kind and my CNA Eunice who always made sure she got my shower in which she knew was very important to me. I also want to thank Lucile in housekeeping for keeping my bathroom and room clean every day. I have to say the Hamlet was kept very clean at all times and very nicely decorated. I was very pleased with my stay at the Hamlet and would totally recommend them. I have to stay everyone was very pleasant and helpful during my stay. Thank you all!

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Jerry

I have to say the Hamlet is very clean and the 3d floor by a very meticulous lady who was very sweet. My aide was CC who is so good and hard working I can’t ever forget her care for me, she and Zaida were always there for me ! Nurse Emily was great and caring Too. Dr. Mirza was so caring every time I needed her help, PT and OT were great with Judy and Ryan always getting me motivated to push myself harder…

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Katya Sandler

Marie Joseph is an outstanding nurse at The Hamlet Rehabilitation Center. She has been taking care of my grandmother, and our family is extremely grateful for her dedication and compassion. Marie is attentive, patient, and genuinely caring — she always makes sure my grandmother is comfortable, safe, and treated with dignity and respect. Her professionalism and kindness truly stand out, and she goes above and beyond to provide excellent care. Knowing my grandmother is in Marie’s hands gives us great peace of mind. She is truly an asset to The Hamlet, and we cannot thank her enough for all that she does.

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Loren Moss Meyer

The staff was mostly all fantastic. Physical therapy got me up and going very quickly and helped me build my strength beyond what I thought I could manage. Specifically, Mike Fauci PT and Carol from OT were amazing. The nurses were all fantastic especially, Mike Lidowitz, Danielle Sullivan, Emily, and Obi from unit 300. They were all extremely personable and even fun and made my stay better than it would have otherwise been. Most of the aides were all so lovely. Especially Ida, Uchee, Lily and Kenia. Mary Muller from housekeeping knows all of her people very well and helped match me with the perfect roommate. Alexces runs the unit smoothly. Samantha and Ozobia from social work assisted me with a smooth discharge when insurance decided to cut me with an hours notice. Samantha the Concierge was warm and welcoming and helped navigate the services available. Peter who packed my belongings was very efficient and made it easy to leave with all of my belongings.

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Katie Muether Brown

Our dad was discharged to Hamlet following a hospital stay and a previous rehabilitation stay at another facility. His experience at Hamlet was drastically better than his prior rehab. Hamlet was decently-staffed, attentive, and responsive to both our father’s needs and our family’s concerns. As with any medical setting, families must remain involved and advocate for their loved ones. It is also important to stay informed about insurance coverage, authorizations, and care plans to ensure everything is handled appropriately and transparently. While there were a few hiccups along the way—as there often are in complex care environments—staff were receptive and worked with us to address concerns as they arose. Our father ultimately passed while in Hamlet’s care, and we are grateful that he was treated with the dignity and respect he deserved during his final days. We would especially like to thank the social worker, Samantha, and PA Mirez, who were consistently thorough, supportive, and helpful throughout our time there.