CHARLES T SITRIN HEALTH CARE CENTER INC is a Medicare-certified nursing home located in NEW HARTFORD, NY. CMS overall rating: 2 out of 5 stars. Google rating: 3.8 out of 5 from 74 reviews. Accepts both Medicare and Medicaid.

CHARLES T SITRIN HEALTH CARE CENTER INC

new hartford, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

2050 TILDEN AVE

NEW HARTFORD, NY

Oneida County

Service Area

This nursing home is located in Oneida County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 0.36 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.62 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 38.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 46.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.8
74 reviews
connie curry

connie curry

I need a little more time here before I give a review. I have been here once. I start Physical therapy tomorrow. Everything happened so fast, a referral was sent out, the next day I got a phone call because PT was approved, I was able to schedule all of my appointments for 6 weeks. I've been to a few places for PT, but I'm super excited about going here. I'll write another review in 6 weeks. So far I'm happy 😊

Verified Google review
Donna D.

Donna D.

Was inpatient twice for TKR , the staff was very attentive, the physical therapy dept. was excellent , they made sure I went twice a day and sent someone in on weekends as well to do my PT. I was very happy with the cleanliness of my room. I dined in room only, and cook and staff made sure meals were there on time . Food was very good Nursing staff went out of their way to make sure I was comfortable

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Jeff Tatel

Jeff Tatel

The staff is amazing. They are caring for my wife's grandma. The place is very clean. Has an amazing view of the valley.

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Cory Kujawski

Cory Kujawski

It's gone down hill over the years. If you give your loved ones new cloths remove the tags as the staff will steal and return items. Expect staff to not care about meal preparation recommendations by doctor. Puree everything? The carrots didn't say pureed so I didn't.... Lost hearing aids, clothing, toe guards, anything of value. Don't waste your time filling out the clothing inventory sheets. They are meaningless. Some staff is friendly. Most staff hate there job and it shows. Don't expect the social worker to do her job. She won't fill out paperwork and often gives bad advise when it comes to answering the paperwork. Expect Medicaid and other services to have you correct those answers the social worker gave you. Just waiting on the Masonic Temple to have an opening. So sad since sitting used to be great.

Verified Google review
Kara Plato

Kara Plato

My grandmother has been in the rehab center at Sitrin twice within the year, and it is a great place. They cared for her well and the physical therapy people helped her so much. A month after shattering her hip, she was up and walking. A week after she fell and split her knee to the bone, she was up and walking. My only complaint is that they are unorganized and understaffed. They have left my grandmother in the bathroom for a half hour, they do not come when called upon (the nurse button puts a light on in front of the door that none of the staff members look at). Food is okay, but food staff is always rushing. It's is a very homey feeling, but only for a temporary time. Residents are always bored and sitting in the halls staring off into space, waiting for company. It is great for your loved ones to temporarily heal. There is a building at the bottom of the hill for permanent residents, they could be different. I've never been down there, just reviewing the rehab center.

Verified Google review

Reviews from Google Places for CHARLES T SITRIN HEALTH CARE CENTER INC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.