PRESBYTERIAN HOME FOR CENTRAL NEW YORK INC is a Medicare-certified nursing home located in NEW HARTFORD, NY. CMS overall rating: 2 out of 5 stars. Google rating: 3.1 out of 5 from 31 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Church related
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Oneida County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
≈ At average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
When my mother was injured due to a broken hip. The staff at the Presbyterian home rehab were very kind and helpful. They got my mother into rehab and assisted the family with all of our questions. The care for my mother is outstanding and our family feels comfortable knowing she is safe and well cared for!
My father has been a resident at Presbyterian Home for 2 years now. Everyone there is friendly and compassionate. My dad is well taken care of and thriving. Very grateful for this facility and all the people that interact with my dad on a daily basis.
As a family full of healthcare providers, this place is atrocious and does not care for its patients. A few years ago, my 96 year old grandfather was placed here for physical and occupational therapy to gain his ability to walk again after a short hospital stay. During this time, little physical therapy actually took place. During this time, He stated that the workers were never around, which was problematic. One night, we came to visit him with him having tears in his eyes because he was so distraught. He had been calling for a nurse with the button and yelling to staff walking through the hallway for help. He waited for seven hours and could not use the restroom without any help. The staff set him in the corner room and forgot about him. We decided as a family to remove our grandpa, to which the staff gave us a hard time in removing him. We responded that this was unacceptable, and we would take him elsewhere where he would receive proper physical therapy, which was at Sitrin. There we had a LOVELY experience and my grandfather was thankful, and happy to be out of presbyterian homes.
Do not send your loved one here. They sued my family for costs associated with my mom's care. We had an attorney help us, and we still had to settle to end a lawsuit 5 years after my mothers death. She died in their care deterioration as a result of ongoing negligence. Make sure you do your due diligence. Their business will use shady practices to coerce you to sign admission packet documents, which will make you financially responsible. Make sure to have an attorney review the fine print and know what you are agreeing to. All the people involved in this scam are going to pay the price. I am going to make it my mission to ensure every person thinking of sending a sick loved one to you knows how you operate.
My mother was recently at rehab in the Presbyterian home. It was an awful experience for her and our family. She wasn’t showered for two weeks, some of the staff had bad attitudes, none of our issues were addressed and she had to wait unacceptable amounts of time to be taken to the bathroom. She had been there before and was treated fine but this time we couldn’t wait to get her back to her room in assisted living at the PRC. The staff in therapy were fine but some of the staff in the rehab unit were not worthy of their job. I hear these stories of other facilities too and it’s really sad. Something needs to be done because our elderly deserve better than this. On a positive note, my mother is treated very well in the assisted living unit at the Presbyterian Residential Community. I have no issues with them. I praise them all the time.
Reviews from Google Places for PRESBYTERIAN HOME FOR CENTRAL NEW YORK INC. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.