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michele johnson

I am writing this review to warn others based on my mother’s experience at this nursing home prior to her death. The level of care was deeply disappointing and, in my opinion, unsafe. My mother was a loved and engaged person. She had many visitors, strong family support, and a clear goal: to regain strength, become ambulatory again, and return home. Our family was actively involved in her care. I personally laundered her clothes and, when family members could not be present, I paid for a private aide to visit her to ensure she was cared for. Despite this involvement, the facility was consistently understaffed, and it showed in every aspect of care. My mother’s bed broke and it took almost a full week for it to be replaced. During that time, her comfort and safety were clearly not a priority. Even more disturbing was the neglect I personally witnessed. My mother’s roommate, who was unable to walk, was left sitting in a soiled diaper for hours at a time. This reflected a broader pattern of neglect and lack of dignity shown to residents. When my mother was admitted, she was on a prescribed pain patch. The staff discontinued it without properly reviewing her medications. I had to intervene and bring this to their attention myself to have it replaced. Medication management was careless and disorganized. When my mother became visibly unwell, it took two full days before a doctor saw her. When he finally contacted me, he said they would “manage her care.” I had to insist that she be sent to the hospital. Once there, she was diagnosed with the flu. She passed away three days later. I will always wonder if earlier intervention and proper care could have changed the outcome. Families trust nursing homes to care for their loved ones with compassion, professionalism, and basic competence. That trust was broken here. I would not recommend this facility to anyone seeking safe and attentive care for a loved one.

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Farzana Faruquee

Dont send your loved ones here unless you want them to be miserable and die sooner. My family experience here was deeply disturbing and unacceptable. Patients are not medication on time, meals are delayed, and basic care is routinely ignored. In my mothers case, she could not reach a staff member or nurse for over 2 hours to help her use the bathroom and was left hours more left sitting in her soiled diaper. No patient should ever be left like that. This is not just poor service; it is neglect. customer service is horrible. requests are ignored . no sense of urgency, compassion, or accountability.

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Rich G

You send your loved one here to die. Neglect at a Nursing/Rehab facilities should be a crime punishable by prison. Your loved one will smell like poop. Your loved one will have dirty blood dripping bandages remain on for hours even if you ask nicely to put fresh dressing on. Your loved one will be given medicine that was dropped on a dirty filthy disgusting floor without the blink of an eye. Your loved one will develop mouth sores from contaminated medicine. Your loved one will be denied supplemental oxygen even if it was ordered by the doctor. You will see just about every call bell go unanswered . You will not know who is who because most people working have their badges turned over so they can’t be identified. You will hear over and over again from employees that this place is understaffed. You will witness employees looking to do as little as possible or say that’s not my job. If you complain, less care will be given to your loved one. You are at their mercy. Disgusting how caretakers couldn’t care less.The one positive was the physical therapists and Occupational Therapists were good and they care. But that’s not where your loved one spends most of their time.You will see the response to this post to please contact the family hotline, it’s just a nonsense stock statement

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Jennifer Murphy

This facility doesn't even deserve any stars. We had past experience with parker and it was good. Our grandmother spent 10 years there and was treated kindly. Now whole different story as I dont know how to express the frustration with this facility. My father passed away a month ago there in what is claimed to be hospice. Hospice to my knowledge is not neglect, it should be comfort and dignity. He received none of that while spending his last time on earth there. Our family trusted he would be looked after and taken care of. What a mistake!!

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Amit P.

My father was admitted to Parker Jewish twice in stable condition, and both times his health declined drastically because of poor medical oversight, delayed treatment, and neglect. Providers ignored serious symptoms, refused to examine him, and failed to act until it was too late. Families who tried to advocate were dismissed, and patients were left in unsafe conditions. I want to acknowledge that there are a few nurses and aides that worked hard and showed compassion, but they were clearly unsupported by the medical team and leadership. The lack of accountability and systemic failures here put patients at risk. I would not recommend Parker Jewish to anyone seeking safe, coordinated, or reliable care for their loved one.