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PurplePandaMan 5

I wish I didn’t have to leave this review… The shocking truth is that the Health Center at Woodland Pond is a disaster, mostly because the leadership is incompetent, dismissive, and unprofessional. There are systemic communication and staffing issues which lead to the neglect of the residents, Most of the lower staff make an effort, but they are not supported or trained well enough by upper management. It is unbelievable that at this price point there should be these kinds of serious issues. Independent Living is the Golden Child of Woodland Pond, gets all the attention, and makes the most money for them. It is unconscionable that the higher levels of care should be run so poorly. A brief tour will not reveal the dark side of this facility, but once your loved one is here, you’ll quickly understand the far reaching consequences of entrenched mis-management.

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Diane Tepper

I love living at Woodland Pond At New Paltz. My apartment has space for my possessions, favorite art and furniture. If you imagine living in a nature preserve, surrounded by mountains, beautiful landscapes, stunning homes, stimulating activities, you will be able to stop imagining. Your life at Woodland Pond Independent Living will be your dream come true.

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christopher pelaia

Today I was delivering something to woodland pond and got a flat tire in the parking lot I tried to change it myself but could not get some of the lugs off, I wish I had gotten every staff member's name but I don't think they did it for a Google review or for accolades. I think they did it because they are good people and it tells me a lot about woodland pond that if these people went above and beyond for me, then what are they doing for their residents? I was so blessed that they tried to help me even the front desk people were helpful and let me sit in the lobby while waiting for a tow truck, all worked out in the end I got the car towed to a shop and got some new tires and everything was fixed but I was truly blessed to break down at woodland pond today, thank you to the maintenance team, the groundskeepers the front desk and everyone else that helped Things you can't make up 5 minutes after writing this review I ran into one of the guys that helped me today in the parking lot his name was Mark he even went home to try and find something that would work and big accolades for Jason who stood out there in the 85° heat in a long sleeve shirt and tried to help me also, again if these guys helped a non-resident and a non-family member then how great are they taking care of the people that live here

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Karl Rodman

My wife and I moved here about a year ago. We have been thoroughly pleased with WP. As I sit here and look out the windows at a snow storm, and feel warm and cared for, I know we chose the right place for our retirement care. The other residents are friendly and warm...the staff is competent and caring. And we need never worry that we will become a burden to our children as we age. But mostly - It's fun!

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Kelly S

My mom is currently in the skilled nursing unit at Woodland Ponds for rehab services. She suffered a stroke at the end of October and has been at Woodland since January. My family and I are so happy with the rehab services that my mom is receiving. Everyone there is extremely friendly and helpful. The unit is well staffed with RNS, LPNS, and CNAs. The PT/OT/Speech therapists are very professional and knowledgeable. They are always willing to answer any questions at any time. The social worker at Woodland is wonderful at communicating with the family as well as acting as a liaison between the family and the nursing staff. My mother is enjoying the delicious food options there as well! We are so happy that my mother is able to receive rehab services there.