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Lauren Clemens

the place smells like a diaper, not enough staff to handle the number of patients. Most of the staff genuinely care, but they're overworked and exhausted. They're all under the thumb that is for profit health care.

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Deborah Allen

I was horrified by the disposition of the nursing staff at Valley View, The listlessness of its residents wandering aimlessly while staff bickered amongst each other completely oblivious that I stood there watching and waiting for assistance from them, I arrived to visit my friend who had been there less than a week , he called me stating they tried to get him to sign his home over to them, they left him unattended in a doorway and when he passed out they sent him to the ER..they didn’t want to tell me where he was. My friend who had ongoing hope for recovery and returning home at some point had a strong will to survive, yet knowing he would return to Valley view he gave up his fight. He passed away this morning. Which may very well been inevitable but I am mortified by the overall vibe of the staff and their lack of tact and compassion. The worst I have ever witnessed. My heart hurts for anyone who has been assigned or confined there.I don’t recommend anyone’s family to leave there loved one with Valley View…I hope the are Investigated and shut down. The physical Place is nice and with new staff and management it could be a small quaint pleasant place to die with dignity but as it is…I’m still angry.

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Rodney

Do not send your loved ones here if you care about dietary needs. The food they give to patients is the equivalent of pet food. An exotic animal at a zoo eats better than the LTC patients at this facility. They are worse than most VA facilities too.

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Lillibet Lugo

My husband last days were spent their and I had no complaints of how they took care of him. I of course was there everyday from morning til evening with my hubby the the staff was kind and caring with me too and they treated me well I so appreciate it. My husband got I’ll while there and they treated him with antibiotics and meds and they would call me when there were changes. I have no complaints .

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Samantha McMullen

I stayed in Valley view nursing home and rehabilitation center for strengthening for two weeks. In the course of the two weeks I stayed there I had to spend my own money for food because most of the food that I received there was either uncooked or just plain cold or terrible, when offered alternative options, those options were never supplied. A good number of times once your food tray was taken they never brought back what they claimed was going to be given to you. I myself have witnessed employees tell patients that they would come back to care for them and show back up 5 hrs later to assist them. Not all employees are this way, I have also met a few that were exceptionally hard working and went above and beyond the call of duty to help myself and my roommate to the fullest of their abilities especially since they were short handed. To those people I commend Them. Communication does not happen in this place. The list of things could just go on.