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Donna S.

I would like to thank the staff for the wonderful care my brother received while he was there. He was treated with professionalism, kindness and compassion. He was a Catholic priest and had a terminal diagnosis. Not only was the staff kind to him, but to his family and a high number of visitors that he had on a daily basis. They respected his privacy especially when people were visiting him. There were nights when he was agitated and fearful and some of the staff actually sat with him and recited the rosary to him. It was so heartwarming to my family and myself. Being an RN myself, I was totally impressed by the compassion of these workers. Yes, I do realize many facilities are understaffed, as Father was at Elderwood at Lancaster for only 4 days before we “needed” him to be transferred, and thank the Lord, FBM had a bed for him. Call lights are answered in a timely manner, the facility is clean and the staff is awesome. Father eventually ended up passing in the middle of the night, when I received the call the RN was compassionate and explained to me the next step of the process , which was simply calling the funeral home. Thank you to all the staff once again. I would not hesitate to place a relative here, if need be.

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WittlesVittles

There is a feeling of welcoming and caring from the moment you step in the door at Father Baker Manor. This is where you want your loved one to be, because they will be taken care of with compassion. Stephanie and her team are fantastic and help family members through the process with the same care that the team shows for their patients.

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Bradley Hall

We would like to thank the exceptional team at Father Baker Manor for the great care that was provided for our Dad during his recent stay. Our family was very impressed by the compassionate care and high quality services that he received. Thank you again for all of your support. We give your facility and staff an A+ / 5 Star Rating. Best wishes for continued success! The Hall Family

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Jessica Anzalone

My grandmother is at Father Baker, my grandfather was as well until his passing in July. The staff has been amazing. They're very caring and really go above and beyond for their residents - they do a nice job. Myself and my family are beyond grateful for all their efforts.

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Julie Patterson

I'm adding to Father Baker's negative star review in hopes that the NYS will go in and finally shut them down. I've read each and every one of these reviews on this site and wonder why we were handed a stapled hand out of rehabs in November 2024 that said FBM was a 5.0 rating bc after reading all of these reviews and looking at the Google ratings I don't see how it could have been a 5.0 rating in November, but we were so overwhelmed with my father's injuries and the social worker saying we had to "hurry" and pick a rehab bc spots fill up fast. My father had great private insurance and Medicaid so when they put in an application to FBM it was approved instantly 👌we were over thr moon, never realizing it was the last time I would ever say good bye to my father, give him a hug, or hear him say I love you, Julie. He had a dual diagnosis, head trauma and a broken femur, also add old age, hearing loss, diabetes and other ailments...he was complex, but my mom and him had been doing fine with his ailments for over 5 years. FBM sent my father to his death sentence in less than two weeks. We laid him to rest with an additional injury that no one can account for (a bursted vertebrae). We had to bring him a lay back wheelchair from home by the 2nd day bc he wasn't "allowed" back in bed after therapies were over bc they don't go back to bed until after dinner. Remember my father came in with an acute head trauma that they themselves wrote in his treatment plan he needed rest for and they read in his intake form and said yes they could seevice him as a patient. So we laid back his wheelchair and rolled it next to his bed and he rested when they "allowed" him to. He was not "allowed" to use the bedpan on days that he didn't "try" to toilet and had accidents in his diaper, he also had a permanent catheter since 2020, never taken into account. He was on thickened liquids bc of the head trauma so he didn't choke on fluids, they would place a warm container on his tray every morning and take the full one off every night and not try to encourage or question why he didn't drink it...my mom was trying to bring in ice because he only could drink then cold. We have seen city pound animals treated with more dignity than my father was. By the ninth day, my family pulled him and called 911 bc of his lack of responses and decreased vitals, but the damage was too far gone. He passed away in 3 days. Even his roommate warned my mom that they were pushing my dad too hard, almost targeting him!