ST LUKE RESIDENTIAL HEALTH CARE FACILITY INC is a Medicare-certified nursing home located in OSWEGO, NY. CMS overall rating: 1 out of 5 stars. Google rating: 2.1 out of 5 from 21 reviews. Accepts both Medicare and Medicaid.

ST LUKE RESIDENTIAL HEALTH CARE FACILITY INC

oswego, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

299 EAST RIVER ROAD

OSWEGO, NY

Oswego County

Service Area

This nursing home is located in Oswego County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.25 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 1.89 / Industry Avg: 2.5

⚠ Below average (higher is better)

RN Turnover RateFacility: 47.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.1
21 reviews
Erika Rossman

Erika Rossman

This facility only cares about cutting costs, and that is clear but the cuts that have been going on. Today we were informed that my completly moble grandmother with be put in DIAPERS because they are cheaper than disposable adult underwear. Dignity of their paitents does not matter.

Verified Google review
Angela Van Gorder

Angela Van Gorder

My mom has been a resident of St Lukes for 2.5 years and we couldn't be happier with the facility. She has Alzheimer's which makes her care very difficult. They take great care of her, helping her eat, getting her out of bed because she can't do it herself, keeping her clean and fed, etc. People always have bad things to say about nursing homes, but I have to say St Lukes has been wonderful to us and my mom. Their new billing system is a bit of a train wreck but that has nothing to do with patient care. We took care of my mom for 6 years prior to her stay here and so we know just how difficult it is. Thanks to the St Luke staff for everything they do!

Verified Google review
Claire Gerrish

Claire Gerrish

If I could give zero stars I would. Had a client here in "rehab" with a broken hip. She fell during the night, facility did not inform family. Nurse LAUGHED in families face when they requested an ambulance stating nothing was wrong (covered in deep bruises and distended stomach). Refused to release her but thank God for the ambulance driver going against protocol. Went in with a broken hip, left with a broken hip, broken tailbone, UTI, and congestive heart failure. In THREE days under their care! Absolutely disgusting, do not put your loved ones here.

Verified Google review
Emmy Garcia

Emmy Garcia

Kayleen Piazza is apparently employed here. She was hired for $25/hr to help my bedridden Father once a week. She couldn’t be bothered to call or text to say she wasn’t going to show up. Meanwhile, I scrambled to find someone else as I was scheduled for work myself. Make sure you do your own research when people come “highly recommended.” This girl can’t be trusted to show up for a cash paying job. I wouldn’t trust her to take care of a loved one in a professional, caring matter, either.

Verified Google review
Elizabeth McQuaid

Elizabeth McQuaid

The Physical therapy and Occupational therapy department has excellent staff. They do exceptional work. I was a patient and was impressed with the compassion and care they show patients. They go the extra mile. They put in over 100 percent work. The department was friendly, caring and encouraging. I recommend them highly.

Verified Google review

Reviews from Google Places for ST LUKE RESIDENTIAL HEALTH CARE FACILITY INC. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.