L

Laura Levandoski

In January 2021, I needed to find assisted living for my mom. I had called several communities without any luck—until Meghan Fix came to my rescue! She immediately made calls on my behalf and went above and beyond to help. Meghan is considerate, caring, helpful, and extremely knowledgeable. Over the years, I’ve continued to reach out to her for guidance. Even though my mom has never been under her direct care, Meghan always answers my calls and offers amazing advice and support. Thank you, Meghan, for being such a treasure!

L

Lisa Lambert

My mother went to Penfield Place for rehab. Everyone there was wonderful. I can’t say enough good things about the physical Therapist Sandy. She got mom up and walking multiple times a day. No 20 minute rehab and sit in your room the rest of the day here! I would highly recommend Penfield Place for rehab!

E

Edward Hanchett

Choosing a facility that will provide the level of care and compassion you hope to receive for an aged relative or friend is daunting. I am happy that I selected Penfield Place for caring for a now 96 year-old who is facing the difficulties that come with an advanced age. From the admission process to the day-to-day care, the staff at Penfield Place have done an excellent job in their care delivery to my friend and their communications with me. Meghan Fix is exceptional at advocating for the residents and works very hard at making sure everyone is on the same page and that services are provided as expected. If there are questions or concerns, she and Bob, the Administrator, are committed to providing transparency throughout the process of understanding a situation and implementing a resolution if needed. Living your final days in a nursing facility is not a pleasant experience. Finding a residence that can make those days as positive as possible is a blessing. Based on my experience, you will have that experience here.

K

Kevin Kulik

What an excellent experience my family had at Penfield Place! After getting out of the hospital recently, our father recently spent three weeks in the rehab section of the facility. I worked closely with the Director of Social services to get my Dad admitted. She answered all my questions before and during his stay. She also provided updates on insurance coverage appeals, therapy progression and worked closely with the social worker from his assisted living facility to get him back there. Many thanks to her. The nursing staff was awesome! The care and patience they provided were very apparent and much appreciated. All questions regarding insurance payments were answered by the very knowledgeable Business Office Manager. Every staff member was friendly and helpful when anything was needed. Last and definitely not least, the facility was clean and well maintained with generous visiting hours. I only hope they have an open bed if ever my father needs to go to rehab again. Thank you all!

M

Michael Tuohey

My brother Tim, spent the last several weeks of his life at Penfield Place. We found the staff to be kind and compassionate. It is evident that staff members work hard on behalf of the residents who live there. They are responsive and knowledgeable about caring for the elderly. The facility is clean and bright. The single rooms offer quiet and private surroundings. We would highly recommend Penfield Place.