Highlands Living Center
Verified Information
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
Location & Directions
Service Area
This nursing home is located in Monroe County and serves residents in the NY area.
Note on Service Area
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Industry Benchmark Comparison
Comparison to industry benchmarks for nursing homes
âš Below average
âš Below average
≈ At average
âš Below average (higher is better)
✓ Above average (higher is better)
âš Above average (lower is better)
âš Above average (lower is better)
Google Reviews
christine desalvo
I was appalled at the treatment and disrespect my loved one received while there. They were returned to the hospital severely dehydrated and ended up needed another surgery in part due to the amount of falls and poor treatment that occurred while in this facilities care. I also heard verbal abuse while on the phone. An aide yelled at my loved and their cell phone was placed outside of their reach after they had complained about mean staff! Due to covid, no one was allowed in at all! A nightmare to hear a loved one being neglected and abused while not having access to them. If they hadn’t been sent back to the hospital, we were already looking to have them transferred elsewhere! Just awful!
Rick Skelton
Great people,spectacular food.
Justina Wilkie
No written review provided
Reviews from Google Places for Highlands Living Center. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available amenities and activities
- • Staff qualifications and experience
- • Visiting hours and family involvement
Medicare Certified
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the provider for coordination of care.