Hamilton Manor Nursing Home is a Medicare-certified nursing home located in Rochester, NY. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 22 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Monroe County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
HURLBUT CARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My mom wet to hamilton manor for rehab, once she got there it did not take much time at all for her to say she liked it and wanted to stay. She finally found the place that she wanted to call home. She made so many friends there and was so happy. A big relief to me just to see her smile. The staff are all wonderful and friendly, I just don't have enough words to explain. Nurse's and aids were friendly and kind, kitchen staff always asked if you wanted anything I could go on and on. The ladies in the front office wonderful, Amy, I will never forget all the love you gave my mom. Thank you to everyone at Hamilton Manor, your the best.
My 85 year old father with Parkinson’s was at Hurlbut Hamilton Manor for 4 weeks of physical therapy after a fall. The Social Worker was very supportive and helpful. She kept me updated on all aspects of my father’s recovery. The physical therapist and her team were wonderful. They shared the therapy plans with me and explained what each element would do with helping in my father’s recovery. My father loved the Aids and Cleaning Staff. They took the time to personally get to know him and indulged him in looking at family photos. The Nurses were diligent and kind. He was disappointed in the variety of food, but was happy to have his hair cut. The facility was clean, comfortable, and his private room was cheerily decorated. My father was there through the Christmas season; enjoying the events that took place and participating in group activities. I have nothing but great things to say about the staff and facility. I have and will continue to recommend the Hamilton Manor to friends. Thank you everyone! (My father, Dave, misses you!)
I knew nothing about nursing homes before my mother needed one to rehab from a broken hip. I had heard a few disturbing stories about what sometimes happens in them. I had no idea how to choose one and some of the ones recommended by others were not on the list that would accept my mom's insurance. My choice was purely by convenience of location. It could not have worked out better. I don't know if it was pure luck or maybe a little divine intervention, but my mother's experience there was nothing short of wonderful. The medical and therapy staff were excellent in dealing with her individual needs and every other type of staff were so friendly and caring to mom and did their jobs well. My mom is like the stereotypical little old lady now and everyone including other residents immediately fell in love with her and remarked how cute and nice she is. She progressed at an excellent rate in her therapy and was ready to go home in just a few weeks. Everyone in that home was so sad to see her leave and it was obvious that it was truly, genuinely felt. I remember one incident where my mom was in the dining room and telling me about a particular staffer that she thought didn't handle something properly with her care. A supervisory person happened to overhear the conversation and asked for details so she could address the problem with the individual and make sure it didn't happen again. The only other complaint I heard from my mom was occasionally a food item was not exactly as she wished it was, but that is a very subjective thing. A mild concern I had when first visiting the facility was that some cosmetic things left a little to be desired. There are some things that seem a bit worn or dated. After some time involved with the facility, it didn't bother me much at all, because it did not reflect on the level of care she received. I was told that there are some plans for future cosmetic upgrades, but that is the least of my concerns for a care facility. Unfortunately, my mom recently developed another condition that requires therapy. I didn't hesitate for a second to try to get her back to Hamilton Manor and was pleased when they had an opening for her. That is probably the most significant item in this review is that when needed again, we went right back to Hamilton first.
Very pleased with the care that my precious Mom is receiving. Staff genuinely care and want to ensure her safety and comfort at all times. Of particular note is the outstanding Physical Therapy team who have worked so hard to get my Mom back to a spot where she is able to transfer from a wheelchair to a car so that we can take her out again safely. They are so patient, supportive, skilled and dedicated to their residents and it made all the difference in getting her to achieve this goal! Thank you Hamilton Manor.
Our Mom has been at Hamilton Nursing Home for 2 months now. We could not ask for better care for her. The staff is amazing and so attentive to everything that goes on with her. They are very right on top of any change or issue that comes up. She is very happy here, yes she wishes she could be in her home but that is physically not possible. She gets her hair done every week, the activities are great, the food is very good and ALL the staff are so kind and patient with the residents. We never have to worry about Mom's safety. We feel fortunate that she is here. Thank you everyone!
Reviews from Google Places for Hamilton Manor Nursing Home. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.