Jewish Home of Rochester is a Medicare-certified nursing home located in Rochester, NY. CMS overall rating: 5 out of 5 stars. Google rating: 3.4 out of 5 from 85 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Monroe County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
⚠ Below average (higher is better)
✓ Above average (higher is better)
≈ At average (lower is better)
≈ At average (lower is better)
It’s a very pretty building. Lots of volunteers. Social workers are great. But that’s when the good portion ends. Nurse aids are terrible. I wish I could describe them more but I will not be politically correct and they will take my review down. Indifferent, reactive, abusive toward patients. I was told by one of the cleaning staff details that boggled my mind. I had an experience with one of the accounting people who basically was trying to accuse me of wanting to steal my mothers few hundred dollars lol, considering how much we are paying into this care. I complained to social worker and she was terrified to hear it. As we all know fish stinks from its head. It is all 100% on management who allow all of this. It’s all on them.
The staff takes care of people in ways I could never do myself in my own home. I am impressed with the activities and therapies available too. Very nice place that is kept up well.
This despicable facility killed my Grandfather. They consistently did not give him his stool softener and he died of a fecal impaction. I will never forgive them. He died a miserable death choking on his own feces!! He had at least 10 years left. They refused to bathe him and assist him to the restroom in a timely manner. This place fuels my hatred for you people. Nothing but greed. Do not send your loved ones here unless you want them to die. They will kill them through ignorance and neglect.
My father is in the Jewish Home for rehabilitation. They are all wonderful. He is eating again and loving the food. PT seems amazing. I would recommend this place for anyone needing rehabilitation.
Crooked two-faced place that lies to extort as much money from the vulnerable as possible. They kept my grandmother in for several months despite her being labeled healthy and independent again after just two weeks by them, they kept making up new reasons to keep her there and eventually a nurse confessed to her that she was lied to. She was also tricked into signing up to iCircle to receive additional aid which ended up charging her thousands of dollars she doesn’t have for a service she never even used, the nurses and staff that pressured her to sign up for this now act confused at what happened. The nurses here also have particular disrespect for those with psychological issues such as Dementia and Alzheimer’s, a patient with one of these confessed to my grandma of being drained of all her money by this place and not understanding why or where it went, along with poor treatment in general. Do not send your elderly here, there’s a reason this place refuses to respond to the sea of one-star reviews you can find yet eagerly replies to the higher-rated ones.
Reviews from Google Places for Jewish Home of Rochester. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.