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Robert Poles

Outstanding appointment with Clear Choice Hearing & Balance. Dr. Kristen Veau was clear and concise in explaining each segment of the test and its outcomes. I was really impressed with the service and how thorough the examination was, not only did they test for hearing loss, but cognitive function of your brain. If you suffering from tinnitus and want full scale examination you have to checkout Clear Choice!

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Rolandas Burbulis

The place is disgusting. The entire third floor when I visited reeked of urine. When I called the administrator and they called me back, they said they would let housekeeping know. This is no way a one time event. The odor that was there is from months of neglect, not a single missed cleaning. I’m sure some of the staff there are doing their best, but overall this place needs to shut down ASAP so that residents can get the treatment they deserve.

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Matt Ertle

My Dad almost died there. They weren't giving him his meds and they lied about him being fed and a dirty cathedral which led to a UTI. Never had him ready for a doc appt either. We went on spectrum news to blow them in and should have sued them. Do not bring you loved ones here!

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Katherine

When we think of rehab after surgery it's almost instinctual to panic. Worry. Fears. One step away from a nursing home. Half of the care they are supposed to provide is caring. Caring for the patient's well being. Mentally and physically. One would hope they understand the fear and loneliness that patients feel when they arrive. Unfortunately the staff made my fears worse. I believe in their skills and capabilities, the lack of empathy and compassion in my opinion is associated with their unhappiness with the company and the way they are treated. They have a " I don't care" attitude towards everything their supposed to provide to ensure patients are comfortable, needs are met and provide quality care. I'm not sure if nurse's take oath's like Doctors and other professionals but if they do, they have sadly let themselves down and more importantly the patient's. I was frustrated, angry, and in discomfort my entire stay. I had cancer surgery and only a couple of nurse's actually knew how to care for my surgical procedure. Devastating to say the least. There seems to be no oversight by supervisory staff. It's a "too bad deal with it" mentality that's infected the entire staff. It was dreadful and dirty and smelled and I was left with barely any hygienic or post surgical care. As you can see from the owners " standard" reply to all these negative comments that the lack of compassion clearly starts at the top. An investigation into the neglect and unprofessional staff should be conducted BEFORE we here of physical abuse and tragedy on the news from yet another rehabilitation/nursing home institution. I pray for those that have endured the treatment and those yet to enter what can only be described as horror's. The staff should feel shame yet they chalk it up to "you get what you pay for". They have stripped the very essence of quality compassionate care to neglect and suffrage. If a choice is possible, for your own health and safety, please please choose wisely. Research. Educate. Visit before signing the dotted line. Much love to all that had to endure. Thank you for graciously reading my novel of a review.

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Sam Z

I am very pleased with the overall quality of care that my grandmother receives. The place is kept nice and clean and it seems that the staff really care for their residents. Although, due to recent circumstances, I haven't been able to visit, I know that she is well taken care of. The staff and administration have constantly been in contact with myself giving weekly updates as to her well-being. Seeing how my grandmother seems to be so happy here I would definitely recommend visiting to get the feeling of the rich caring atmosphere for yourself.