St. John's Health Care Corporation is a Medicare-certified nursing home located in Rochester, NY. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 66 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Monroe County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Itself is okay pretty clean, the food is disgusting. The one doctor there lacks empathy, if you're burned out from your job man, just retire then or find something else .. People don't need the attitude, when their loved ones are facing death.. Most of the staff is pretty decent.. pay attention to your loved ones personal stuff, cuz it will go missing.. They lost my mother's glasses, found them and then lost them again. No reimbursement, no we'll take care of it, nothing.. At the end of the day the best place is home.
My father has not received his pain medication on time and that’s been since day 1. Has had to wait 3 hours past the time they were due and they’re supposed to be given every 4 hrs. Been there 4 days and his blood pressure has gone up because of not receiving the meds on time. Occupational Therapist came in asking him to join her “Group” therapy OT session. It was obvious she didn’t read any info about him before entering the room because he’s a recent amputee that can’t transfer from bed to chair yet.
My husband has been there for 2.5 weeks. Not a good experience so far. I as his wife and advocate have had to raise holy hell to get their attention. It is impossible to talk to a doctor, PA, NP. Are they too good to communicate with family. There are many good staff members and a few that should not be there. Our goal is to get my husband home!!! I am hoping 🙏 it gets better.
We have had an amazing experience at St. John’s. My mother in law is in the Nursing Home side Hastings 1 building. The nurses and staff treat my mother in law with such respect and she loves it there! She has made many friends. Michelle the social worker has gone above and beyond for our family and we are very grateful. Thank you to everyone at St. John’s!
Typical skilled nursing facility. Horrible place with no communication and incompetent staff. Impossible to reach anyone by phone. Patients yelling out in pain are ignored. Patients are unkempt and dirty. Staff sitting at nursing station while residents are all crammed into common area with TV blaring. Administrative staff appear to come in late, leave early and most phones continuously go direct to voicemail without even ringing. Questionable billing / potential insurance fraud concerns. When your loved one passes, you’ll be lucky if they notify you. Avoid this place at all costs.
Reviews from Google Places for St. John's Health Care Corporation. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.