The Friendly Home is a Medicare-certified nursing home located in Rochester, NY. CMS overall rating: 4 out of 5 stars. Google rating: 4.2 out of 5 from 45 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Monroe County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
✓ Above average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
My sister receives the best medical care she has ever had! She is developmentally disabled and when I visit she seems happy, well-fed and well taken care of.
My father lives in the memory care unit, and the staff is amazing. You are always going to find one person not to your liking, but I can say that they are so attentive and proactive. It has given me real peace of mind to have my dad there. He was unmanageable at home due to his dementia. 7.29.25 I wanted to follow up on my earlier post. My dad passed away in January 2025 after a brief illness. The staff was so kind and attentive during this time. They quickly arranged for last rites, which would have been so important to him; they were constantly keeping us updated on things and consulted with us, they brought us snacks so we didn't have to leave, and sent in the musicians to play for him. To be ushered out of this world with such peace is a tremendous gift. The staff was so kind, and all stopped by to tell us how much they cared about him. On our worst day, we couldn't have asked for more. His last days were reflective of his overall care throughout his stay. The staff genuinely cared for my dad. They were so proactive and kept me apprised of everything. I was never blindsided by anything, and I know he lived as long as he did due to this exceptional care. That is a gift. If you want to be active and involved in your loved one's care, they will meet you there. We are grateful we had the ability and opportunity to place my dad here.
This is a great place with wonderful people! I spent seven weeks in rehab there until just after last Thanksgiving. I want to say Thank You and Hi to Dee, Eva, Becky, Hannah, Josh, Megan, Tim, Ben, John and many others. You know who you are. I miss you! Linden Rm 410 Marylou Lagana
My review is based off of what I have seen as an EMT responding to the friendly home and to linden knolls apt. Accidents and ailling health affect our elderly population regardless of the best interventions and the staff do always do GREAT job and are ATTENTIVE to the needs and emergencies that arise. Patients / residents always seemed well cared for and they like it lovong or going to rehab here. The facilities are well maintained and are always clean. I would entrust my loved ones at either location.
Just leaving & the receptionist was not helpful. She laughed as if everything I stated was a joke. My question was regarding a phone & what the process was. She also tried to brush me off, by throwing her hand in the air as if she didn't care to hear my concerns regarding belongings of new patient. The friendly home has a beautiful setting but with a secretary so rude it makes it ugly.
Reviews from Google Places for The Friendly Home. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.