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Carol Buckner

1 star is being generous to this abhorrent facility; it should be closed. My brother barely came out alive from this facility in 2020, having lost his leg due to negligent nursing/medical care. Feces on the faucet handles, the floor, bugs in the rooms, old OLD OLD facility that needs to be demolished and start over. The care staff are not personable or caring. They lack staff, towels sheets and medical supplies for the residents, and the food is barely edible. The owners of this facility can slap any new name on it they want, but it will never be a good facility; they don't put any $ into the facility or it's residents care. It's egregious the lack of care, empathy and management of this facility. NEVER EVER PUT YOUR LOVED ONE THERE!!

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Sabrina L

Can't get ahold of anyone and when you do, they have no idea why your loved one was even discharged from the hospital to their care. I would NOT recommend this place, even in hell. The communication is absurdly bad and staff is unprofessional. Update: they discharged one of my residents home saying they were doing really well and could function independently, only to find out upon their arrival that they've been neglected while at The Pearl and are none of the things the social worker stated. I will be reporting this place as soon as possible. I believe there are some nefarious things happening here. Do not send your loved ones here.

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On The Spot Cleaners Info

Our experience with Pearl Nursing home is based on our experience as a Vendor/Contractor. After providing service to this location there was a delay in receiving our payment. The mix-up was corrected by Christina, she was easy to work with and helped us have our invoice processed correctly. (Basic info: who we sent the estimate to-doesn't pay the bills) If you are a Vendor or Contractor, make sure that you have the correct email address(es) for the invoicing and Main office contacts. Thank you Christina for your help and Happy Holidays! Randy Spurling Owner

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Eric Nunez

I visited our church member to check how she’s doing. I signed in on their electronic camera. The staff were nice and welcoming. I went to third floor and saw our sister and I noticed that she had been taken cared by the aide assigned to her. She’s wearing nice and clean shirts and pants. She’s wearing her shoes also. I noticed that she has cavities on her teeth. I not sure if the facility can do something on it. Overall, I am very pleased how they take care of her. It’s a random visit, that’s mean they doing what they supposed to do; not only if they know someone is going to visit her. Kudos to all staff.

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Patrick Mcgee

Entry camera works good. Fast and simple, but honor system to answer COVID questions isn't foolproof. Often no person in lobby to unlock door so I have tailgated in several times. Often smells bad but helpful staff. Not sure my relative belongs on 3rd floor. Personal hygiene, medical care and attire needs attention. Taking him out for a funeral was not possible.i know pearl is responsible, but it's like a jail. Tough job but you are doing a good service. Thanks.