Unity Living Center is a Medicare-certified nursing home located in Rochester, NY. CMS overall rating: 3 out of 5 stars. Google rating: 1.9 out of 5 from 9 reviews. Accepts both Medicare and Medicaid.

Unity Living Center

rochester, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

89 Genesee Street

Rochester, NY

Monroe County

Service Area

This nursing home is located in Monroe County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

ROCHESTER REGIONAL HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.70 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.37 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 36.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 30.2% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

1.9
9 reviews
Migdalia Bermudez

Migdalia Bermudez

This place is always short staff and leaves patients in there wet diapers till the next shift. And it's so hard to get inside because there's no one that would open the door.

Verified Google review
Hilda Montes

Hilda Montes

Mom fell, they have no protocol, she did not get checked by the nurses to make sure she was fine they put her back on the bed and never came back family was there til 7 she fell at 3 when asked for a report the night nurse supervisor said we don't give out reports I just write I asked for a copy ,NOT GIVIN 1, falls are not reported to families

Verified Google review
Lisa McKnight

Lisa McKnight

Everyone there took great care of my mother despite being understaffed at times

Verified Google review
Sharon Harmon

Sharon Harmon

This place is the worst! Putting your people here is like putting them on the block! These are the most unprofessional health care team I have ever come across. They are lazy and don't want to work. No one is ever manning the desk and I had an important message for my mother and I could not get through to anyone! It's Saturday morning and no one is at the desk??? Then you have to wait to be let in and let out. They don't care about the patients enough. They should not be in this profession. It's just a job to them. My mother has complained that her stuff was missing, as well. They need to clean house!!!!

Verified Google review
Ellyn Cornell

Ellyn Cornell

The care was standard and the staff was friendly but once your relative passes away don't expect to have any kind of smooth transition. It's been 5 months and NO ONE has contacted us about my mother-in-laws estate. My phone calls go unanswered and we have had to hire a lawyer to help us work this all out. What a nightmare on top of sadness.

Verified Google review

Reviews from Google Places for Unity Living Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.