BETHANY GARDENS SKILLED LIVING CENTER is a Medicare-certified nursing home located in ROME, NY. CMS overall rating: 4 out of 5 stars. Google rating: 3.5 out of 5 from 55 reviews. Accepts both Medicare and Medicaid.

BETHANY GARDENS SKILLED LIVING CENTER

rome, NYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

800 WEST CHESTNUT STREET

ROME, NY

Oneida County

Service Area

This nursing home is located in Oneida County and serves residents in the NY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

THE MAYER FAMILY

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.49 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.64 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 30.8% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 36.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.5
55 reviews
Dee F

Dee F

My husband's twin brother was a patient at Bethany Gardens for almost five years until his recent passing. We are deeply grateful for the care our loved one received at this nursing home. The staff members were very kind, compassionate and professional. We appreciated how welcomed we all felt on our visits. The staff members came around frequently to check in on not only our loved one but us as well. They always made sure we were comfortable and always asked if we needed anything. Our family would like to thank all staff members at Bethany Gardens. We highly recommend Bethany Gardens.

Verified Google review
Jessica Edwards

Jessica Edwards

My grandpa came here for rehab back in June and I completely forgot to leave a 5 star review. I am a nursing home administrator and I have to say personally and professionally my family had no complaints. Very clean and was nice to not hear a single person paging at all. A big thank you to the current administrator there and the admission director for getting him in there so quickly and getting him back home!

Verified Google review
Shirley

Shirley

I would like to thank the amazing compassionate care and people there especially 6th floor for the care they gave Earl Campbell and me when he was there god bless you

Verified Google review
Sheron Miller

Sheron Miller

I have a dear friend age 102 living there...she is on a pureed diet, but don't see much effort to give her any food variety - she and family both say the food is terrible - like "dog food". Trying to call her room phone is awful...granted she is frail and 102 - but it is an old fashioned very bulky phone with cords etc...she cannot manage! Even on holidays little for her to do all day..she is hard of hearing and her vision is not good - but she is alert and aware of what is happening around her. Can't someone in OT or activities read the paper with her? Or do a manicure? Just take time to visit with her? She loves animals - they had pigs one day and she really liked that - she has been a resident for months with very little stimulation. Even just take her outside for awhile?? I am disabled and unable to visit or do much for her - other than very frustrating inability to even talk on the phone with her. I would recommend not to put your family member here! A few compassionate workers - but also some way too quick and aggressive with her.

Verified Google review
Michelle Sirles

Michelle Sirles

Very dirty. Patients do not receive showers. Moldy, unappetizing food. Majority of staff are very unfriendly and do not seem like they want to be there. Patients do not receive appropriate medical attention (for pre-diagnosed conditions). My mother was denied her high blood pressure medication, and when I questioned about it, I was yelled at and had them hang up the phone on me with no further contact. She was placed on a diabetic diet (despite not being diabetic), and ended up having to eat sugar packets to bring her blood sugar back up. When she asked about having help with her ileostomy bag, she was told that the next shift worker could do it. When my mother said that it was just as much her job, she was threatened that she would be recorded for saying stuff like that. She did not receive a single shower throughout the duration of her stay (3 weeks) until the last day (right before she was being transferred to another facility). If you plan on visiting your loved one, don’t expect any place to sit down, and plan to leave infested with germs. Her only saving grace at this facility was one very caring aide (Tracy Johnson).

Verified Google review

Reviews from Google Places for BETHANY GARDENS SKILLED LIVING CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.