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Ashley Scott

This place is the absolute worst place you can possibly send your family. My father had to go there after his leg surgery for rehabilitation to walk again. In his first week there, he fell twice, because he was calling for someone to help him to his bathroom and no one came, so he tried getting there himself since he felt he couldnt hold it anymore. They flat out lie on their charting. My father couldnt even stand up by himself, yet they said he was wondering the halls. They also barely do the basics for medical needs. They missed my dad having a UTI and being septic. I talked to some nurses there and they all say the staff doesnt care, think all the people are there just to die and are just there for a paycheck.

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Sherry Price

Staff is wonderful, best care for my mother, everyone is so compassionate and caring. They work closely with the family and go above and beyond to make sure that Mom gets the best care possible. !!! Forever grateful !!

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Lisa Bates

I would like to thank the entire staff at Betsy Ross Rehab for the professional, outstanding, caring, and never ending skilled care that was given to my husband while he recovered from his open heart surgery at their facility. I’m no stranger to the medical field and abundant need for top notch nurses, aides, techs , PT & OT staff, nutritional services, servers, housekeeping staff, maintenance, social workers, etc. that it truly takes to get someone back on their feet. I assure you this facility works together to see that every patient they have is getting everything they need around the clock. Every person we encountered treated us with respect and genuine concern no matter how busy, nothing seemed to much to ask they just took care of things with a smile and reassuring no problem folks it was a huge part of my husbands recovery and my helping him through it. The delicious and nutritious foods and homemade meals they served were also top notch, I spent several hours a day there with my husband and was offered a guest tray for every meal if I would like one. They have several activities going on daily, a beautiful covered deck to go outside and sit or eat and take in fresh air and sunshine, talk with visitors or other residents. The PT & OT director can be found and heard comforting or maybe even singing to a resident having a tough or lonely day as he moves through the building endlessly all day checking on everyone and encouraging them. The entire building is always clean and kept up, the gym, the showers, they have a lovely front entrance with a soothing set up of nice furnishings and a big screen and fireplace to sit and relax in. Also they have several wonderful staff at the front desk to let you in and out of the secured building, that direct you to where ever you need to go or gladly show you the way. I would highly recommend this facility to anyone that wants the best for themselves or a family member or friend for both rehab and nursing home services. I will close with this my husband is 78 years old and has never been in a hospital or rehab until this open heart surgery. He would tell you himself he can be difficult, but because of the top notch care he received here he wasn’t he just healed and is going home in a few days. Thank you Betsy Ross and your entire staff your 💯 and we will never forget any of you. God Bless you William & Lisa Bates

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Gerald Berger

If I could give them zero stars I would. April 1st my brother wasn't checked knowing he had kidney problems and had missed dialysis for week. As a result he passed away! They could have saved him but no the nurses nor cna's checked on him before it was to late. DO NOT LET YOUR LOVED ONES GO HERE! The nurses nor cna's care about the patients only whos pant they are getting in or smoking pot out in the parking lot as I've witnessed myself! Upper management is a joke as well. All about the money they can get. No patient care or concern. Again DO NO LET YOUR LOVED ONE'S COME TO THIS FACILITY!

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Audrey Ww

First impression. Family member new to facility. Observation and I hope that things improve, no AC in patient rooms and we are having a heat wave? Dinner looked like Gerber baby food stage 3. 2 bites and done. 2 semi private rooms share one toilet? First day arrived bathroom stunk of urine before my relative even used. Staff is polite and friendly, but sweating their behinds off. Keeping an open mind and a hopeful heart that first impressions aren't the story. Prove me wrong Betsy Ross please