COLONIAL PARK REHABILITATION AND NURSING CENTER is a Medicare-certified nursing home located in ROME, NY. CMS overall rating: 1 out of 5 stars. Google rating: 3.5 out of 5 from 43 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Oneida County and serves residents in the NY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
UPSTATE SERVICES GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I enjoy how the staff brings in their animals.I like that it has a small and friendly community.My room has views of the deer squirrels who inhabit the area.The recreation staff provides bingo coloring pages as well as loaning library of books.I have found the staff to be friendly and supportive.
This is one worst places I've ever had to stay at. The place is filthy dirty bathrooms with feces on floor on toilet seat,my room was clean once in five days. The staff was very rude not all of them but most were. The staff were loud were not helpful at all . I' had a nurse who on three occasions took my socks off too check my toes absolutely no reason for that. One night I needed help getting adjusted in my bed that I couldn't do on my own, I waited 45 mins nobody came to help so I called my grandson to come and help me. My Grandson called my wife and told her she immediately called the nurses station and complain with in 30 seconds I had three people in my room to help.The nurse I had came in the room with medication she had a pain patch for my back I told her that the patches don't help me so I don't need it. She left my room and came back about ten mins later and said to me the Director Nursing said I had to have one put on. I found out that this was not true I had the right to refuse it. When I left my friend was helping me out of the building one of the staff stop to open the door, my friend said to him how can you work here this place is disgusting the employee look at us and said I totally agree with you and so does a number employees I work with say the same thing, but we can't afford to say anything because we need our jobs. Do not go to this place for medical treatment . I made the mistake don't you. I can't believe the Health Department lets this place stay open.
There is a select handful of staff here that take their job seriously and realize that what they do is important.. there is also a select handful of staff that treat their job as if they are working at walmart.. I’ve seen staff get extremely aggressive with visitors of patients and even allow patients to exit the facility although the doors are locked, not to mention the unprofessional behavior of lying when things like this happen. If your family member has any sort of mental illness or disorder I would not choose this place unless it was the only nursing home left in the world.. save yourself the hassle and find somewhere that actually takes their job seriously
The nursing staff have been very helpful in helping me to be able to speak with my mother and ensuring she receives the best care. I would highly recommend for family. Ruby has been an incredible help, I am forever in her debt not only for the care of my mom, but for helping my mom and I FaceTime many times a week.
My grandfather and my cousin were both at Colonial Park, with great experiences. Grandpa loves his nursing team and the socialization he got by sharing a room. Everyone thinks a private room is the best but then you end up more alone. Having a roommate counts! My cousin was loved by all as she wandered the halls and loved her ice cream!!
Reviews from Google Places for COLONIAL PARK REHABILITATION AND NURSING CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.